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kjb125
12-12-07, 07:30
Hello all...i have a Sony Vaio laptop with a HP Photosmart 3210 All-in-one printer that is suppose to be connected throught bluetooth (Belkin). The printer printed one document and has not printed since. Anyone got any ideas on whats wrong/why it wont print anymore? when i try and print the little balloon comes up(i have XP) on the bottom of the screen and just says error in printing click here to see queue (or something like that) and when i click it, a window comes up with the printer status..it says Microsoft word-(document name) error-printing (for status)..owner name (me)..Pages-2..Size 58.8 KB...Submitted-7:50pm 12/11/2007...port BTH001

i guess this is the info you guys need...if u need anything else, i will do my best to find it..i'm not the best at this computer stuff.

thx for your help in advance!

Adrynalyne
12-12-07, 09:23
Can you print if connected directly to the printer via USB? It may require a driver reinstall.

kjb125
12-12-07, 09:57
Just plug the usb in and try to print or do i need to change any settings?

I am downloading the installation/driver cd info from the HP site now.

Adrynalyne
12-12-07, 10:46
Yeah first try plugging in the printer.

THen go to control panel, printers and faxes.

Find the printer right click and choose properties.

Click on the ports tab and put a checkbox in the usb port.

kjb125
12-12-07, 11:01
ok...yes i will print like that (usb connected to the computer)