scully91
05-17-05, 10:12
Now before i go into great detail i would like to know if this is the best place for me to get an answer. Basically what has happened is a guy won one of my cars but had false contact info so i sold it elsewhere. I had emailed him through the ebay system to tell him that i was unable to sell to him blah blah blah. 2 days later my account at Ebay has been suspended indefinately (which basically means terminated). I have only just found out that the reason for this was that i sent him this email " "I am sending you 3 guys to kill you , WAIT FOR ME!!!"
Now please understand that i am asking for help here and not a way out. I was a respected user of ebay with 162 feedback. Now Ebay tell me that they KNOW i sent it because the email had my headers on it or something. Now i really your help here guys so im gonna do this. Im gonna swear on my baby boys life that i did not send that email and have been dealt with pretty badly here. Is it possible (the only thing i can imagaine has happened) that he used my email him and kept the header and changed the text and sent it off to ebay?.
If so what would you do? I can find this guys name and address as he has sent me text messages thretening violence and t-mobile tell me he is a contract user and can be traced. I have an incident number for the police but he have not yet took it any further.
Can anybody help me to sort this mess out. Surely this is fraud. Here is the whole final email from ebay. I really do hope someone can help as to be fair this is a bit below the belt isnt it? Also i am in the uk. cheers.
Subj: Re: UK71500 Your recent account suspension from eBay (KMM8268036V41719L0KM)
Date: 17/05/2005 15:54:42 GMT Daylight Time
From: ukrswebhelp@ebay.com
To: alanscully@aol.com
Sent from the Internet (Details)
Hello,
Based on the information you have provided, I have reviewed your
account's suspension. It has been determined that your account cannot be
reinstated due to the nature of the policy violation which caused the
suspension of your account.
You were reported to have sent an email containing threats of violence,
the body of which was this:
"I am sending you 3 guys to kill you , WAIT FOR ME!!!"
In regards to our right to suspend your account, I draw your attention
to Section 8 of the eBay User Agreement that you signed when
registering. This section is entitled "Breach" and contains the
following text:
"Without limiting our other remedies, we may immediately issue a
warning, suspend or terminate your user registration and refuse to
provide our services to you without notice to you:
(a) if you breach this Agreement or the documents incorporated by
reference;
(b) if we are unable to verify or authenticate any information you
provide to us; or
(c) if we believe that your actions may cause legal liability for you,
our users or us."
Further, please see also Section 11, which is entitled "Limitation of
Liability" and contains the text:
"We (including our parent, subsidiaries, affiliates, officers,
directors, agents and employees) will not be liable for any economic
losses (including, without limitation, loss of revenues, profits,
contracts, business or anticipated savings), any loss of goodwill or
reputation, or any special, indirect or consequential damages (however
arising, including negligence) arising out of or in connection with this
User Agreement."
I'm sorry that you are unhappy with our policies and procedures and the
way situations like this are handled, but due to the evidence received,
we feel we have taken the appropriate action in this situation, for the
safety and integrity of the eBay community.
We have fully investigated this issue and have come to a point in which
no further discussion is needed.
Although future emails from you will be read, unless they contain
additional information for review, we may not respond.
Kind regards,
Johan Grimshaw
eBay Customer Support
______________________________
NEW!!!!
Want It Now (WIN)
In response to a great deal of community feedback and member suggestions
we are very excited to announce Want It Now, a new way for members to
buy and sell unique, hard-to-find items.
With Want It Now, buyers can now tell sellers exactly what they are
looking for when they are unable to find it on the site. Sellers can
then browse through these requests to find buyers for their items, as
well as get new ideas for what items are in demand.
For more information about Want It Now, please check out our Frequently
Asked Questions:
http://pages.ebay.co.uk/help/specialtysites/win_post.html
eNews!
The eBay Announcement Boards contain the latest information regarding
eBay features, system status, and special promotions:
http://www2.ebay.com/aw/marketing-uk.shtml
Original Message Follows:
-------------------------
"""Again, as per the previous email that was sent to you by my
colleague,
Aliana Biship, your account cannot be reinstated due to the nature of
the policy violation which caused the suspension of your account.""""
The above is what you sent to me. You say my account cannot be
reinstated due
to the nature of the policy violation. However, i have not violated any
policy and therefore it would be at best against your rules to suspend
me and at
worst illegal.
Now i have asked you twice before and i am asking you again for a final
time
can you please forward the evidence you have to support the reason why
you
terminated (and not suspended as you say ) my account. Failiure to
provide me
with this evidence will leave me no option but to either contact a
solicitor, a
local court, or a national newspaper as it will be quite clear that you
are
withholding such evidence for a reason.
You have confirmed twice now that i have been suspended (as you say but
seeing as you cannot reinstate my account you actually mean terminate)
for user to
user threats involving bodily harm. I am saying this is NOT the case at
all
and no threats have ever been made. I am therefore requesting that i
speak down
a telephone line to a senior advisor or that my account is reinstated or
that
i am shown evidence of the alledged threats of bodily harm. My phone
number is
07939 567767 or i will gladly call any number you give me. This is the
last
oppurtunity for Ebay to provide me with the evidence they have. Your
names have
been taken and will form part of the case against ebay for withholding
information.
Now please understand that i am asking for help here and not a way out. I was a respected user of ebay with 162 feedback. Now Ebay tell me that they KNOW i sent it because the email had my headers on it or something. Now i really your help here guys so im gonna do this. Im gonna swear on my baby boys life that i did not send that email and have been dealt with pretty badly here. Is it possible (the only thing i can imagaine has happened) that he used my email him and kept the header and changed the text and sent it off to ebay?.
If so what would you do? I can find this guys name and address as he has sent me text messages thretening violence and t-mobile tell me he is a contract user and can be traced. I have an incident number for the police but he have not yet took it any further.
Can anybody help me to sort this mess out. Surely this is fraud. Here is the whole final email from ebay. I really do hope someone can help as to be fair this is a bit below the belt isnt it? Also i am in the uk. cheers.
Subj: Re: UK71500 Your recent account suspension from eBay (KMM8268036V41719L0KM)
Date: 17/05/2005 15:54:42 GMT Daylight Time
From: ukrswebhelp@ebay.com
To: alanscully@aol.com
Sent from the Internet (Details)
Hello,
Based on the information you have provided, I have reviewed your
account's suspension. It has been determined that your account cannot be
reinstated due to the nature of the policy violation which caused the
suspension of your account.
You were reported to have sent an email containing threats of violence,
the body of which was this:
"I am sending you 3 guys to kill you , WAIT FOR ME!!!"
In regards to our right to suspend your account, I draw your attention
to Section 8 of the eBay User Agreement that you signed when
registering. This section is entitled "Breach" and contains the
following text:
"Without limiting our other remedies, we may immediately issue a
warning, suspend or terminate your user registration and refuse to
provide our services to you without notice to you:
(a) if you breach this Agreement or the documents incorporated by
reference;
(b) if we are unable to verify or authenticate any information you
provide to us; or
(c) if we believe that your actions may cause legal liability for you,
our users or us."
Further, please see also Section 11, which is entitled "Limitation of
Liability" and contains the text:
"We (including our parent, subsidiaries, affiliates, officers,
directors, agents and employees) will not be liable for any economic
losses (including, without limitation, loss of revenues, profits,
contracts, business or anticipated savings), any loss of goodwill or
reputation, or any special, indirect or consequential damages (however
arising, including negligence) arising out of or in connection with this
User Agreement."
I'm sorry that you are unhappy with our policies and procedures and the
way situations like this are handled, but due to the evidence received,
we feel we have taken the appropriate action in this situation, for the
safety and integrity of the eBay community.
We have fully investigated this issue and have come to a point in which
no further discussion is needed.
Although future emails from you will be read, unless they contain
additional information for review, we may not respond.
Kind regards,
Johan Grimshaw
eBay Customer Support
______________________________
NEW!!!!
Want It Now (WIN)
In response to a great deal of community feedback and member suggestions
we are very excited to announce Want It Now, a new way for members to
buy and sell unique, hard-to-find items.
With Want It Now, buyers can now tell sellers exactly what they are
looking for when they are unable to find it on the site. Sellers can
then browse through these requests to find buyers for their items, as
well as get new ideas for what items are in demand.
For more information about Want It Now, please check out our Frequently
Asked Questions:
http://pages.ebay.co.uk/help/specialtysites/win_post.html
eNews!
The eBay Announcement Boards contain the latest information regarding
eBay features, system status, and special promotions:
http://www2.ebay.com/aw/marketing-uk.shtml
Original Message Follows:
-------------------------
"""Again, as per the previous email that was sent to you by my
colleague,
Aliana Biship, your account cannot be reinstated due to the nature of
the policy violation which caused the suspension of your account.""""
The above is what you sent to me. You say my account cannot be
reinstated due
to the nature of the policy violation. However, i have not violated any
policy and therefore it would be at best against your rules to suspend
me and at
worst illegal.
Now i have asked you twice before and i am asking you again for a final
time
can you please forward the evidence you have to support the reason why
you
terminated (and not suspended as you say ) my account. Failiure to
provide me
with this evidence will leave me no option but to either contact a
solicitor, a
local court, or a national newspaper as it will be quite clear that you
are
withholding such evidence for a reason.
You have confirmed twice now that i have been suspended (as you say but
seeing as you cannot reinstate my account you actually mean terminate)
for user to
user threats involving bodily harm. I am saying this is NOT the case at
all
and no threats have ever been made. I am therefore requesting that i
speak down
a telephone line to a senior advisor or that my account is reinstated or
that
i am shown evidence of the alledged threats of bodily harm. My phone
number is
07939 567767 or i will gladly call any number you give me. This is the
last
oppurtunity for Ebay to provide me with the evidence they have. Your
names have
been taken and will form part of the case against ebay for withholding
information.