Very slow computer & Red Slash through https!

Hello, scrumhalf

Personally, I wouldn't waste any time going through the READ & RUN ME FIRST Malware Removal Guide (incl. spyware, virus, trojan, hijacker) and attaching the logs for review.

Why is there a slash through the https in my browser's address bar?

 

You haven't given me any info like operating system being used, or which browser you're using.
*Following the steps of the READ & RUN ME First that I linked to is the best beginning point.

 

Yes, as I stated...

 

1) You should be using the Malwarebytes Anti-Malware (Free) version.
2) HitmanPro should still scan and produce a log even when the trial license has expired, mine does.
3) You've run into this previously - remember to click the "Remember Me" check box when logging into Major Geeks.

 

As Dr.M already stated the below is the most likely cause.

 

Do you mean you cannot run it or you cannot download it? Last message was you could not download it.

We need this log to make a proper fix.

Use a different browser to download. IE has less problems.

 

Have you tried downloading MGTools.exe while booted into Safe Mode with Networking?

Alternative diagnostic scan

Please download OTL by Old Timer to your desktop.

Shut down your protection software now to avoid potential conflicts.

• See the download links under this icon:
• Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):
• Double-click OTL.exe to run (Vista and Win7/8 right click and select Run as administrator)
• When the window appears, underneath Output at the top-right, make sure Standard Output is selected.
• Select Scan All Users.
• In the Processes box and the Services box choose All.
• Check the boxes beside LOP Check and Purity Check.
• Copy the text in the code box below and paste it into the text-field.
  
  Code:

  activex
  netsvcs
  drives
  msconfig
  

• Now click the button.
• When the scan is complete, Notepad will open with the results of the OTL scan.
• Close Notepad.
• There will be two log files on your desktop entitled OTL.txt and Extras.txt.
• Attach both OTL.txt and Extras.txt to your next message. (How to attach items to your post)

 

*Other than the tools our guide instructed you to save there, I strongly recommend that you clean up this account's Desktop immediately leaving only shortcut links. [ C:\Users\DavidB\desktop ] Do not store downloads, exe files, iso files....etc on your Desktop. First it is not a safe place to keep them (i.e., you may loose them due to malware, and a cluttered Desktop is an easy hiding place for malware), and last but not least - it can have an effect on your PCs performance.

Using "Programs & Features" uninstall: (If you do not find it or it will not uninstall, just keep going.)
AVG SafeGuard toolbar

Now shut down your protection software (antivirus, antispyware...etc) to avoid possible conflicts. *Re-enable them before physically reconnecting to your ISP.

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• O4 - HKCU\..\Run: [iLivid] "C:\Users\DavidB\AppData\Local\iLivid\iLivid.exe" -autorun

After clicking Fix, exit HJT.

Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Files
C:\Users\DavidB\AppData\Local\NativeMessaging\CT2147071\1_0_0_2\nmHostConfig.json 
C:\Users\DavidB\AppData\Local\NativeMessaging\CT2147071\1_0_0_2\nmHostManifest.json
C:\Users\DavidB\AppData\Local\NativeMessaging\CT2147071\1_0_0_2\TBMessagingHost.exe 
C:\Users\DavidB\AppData\Local\NativeMessaging\CT2147071\1_0_0_2
C:\Users\DavidB\AppData\Local\NativeMessaging\CT2147071\1_0_0_4\nmHostConfig.json 
C:\Users\DavidB\AppData\Local\NativeMessaging\CT2147071\1_0_0_4\nmHostManifest.json 
C:\Users\DavidB\AppData\Local\NativeMessaging\CT2147071\1_0_0_4\TBMessagingHost.exe 
C:\Users\DavidB\AppData\Local\NativeMessaging\CT2147071\1_0_0_4
C:\Users\DavidB\AppData\Local\NativeMessaging\CT2147071\1_0_0_6\nmHostConfig.json
C:\Users\DavidB\AppData\Local\NativeMessaging\CT2147071\1_0_0_6\nmHostManifest.json
C:\Users\DavidB\AppData\Local\NativeMessaging\CT2147071\1_0_0_6\TBMessagingHost.exe 
C:\Users\DavidB\AppData\Local\NativeMessaging\CT2147071\1_0_0_6
C:\Users\DavidB\AppData\Local\NativeMessaging\CT2147071\nmHostManifest.json
C:\Users\DavidB\AppData\Local\NativeMessaging\CT2147071
C:\Users\DavidB\AppData\Local\NativeMessaging
C:\Windows\Reimage.ini 
C:\Windows\TEMP\*.*
C:\Users\DavidB\AppData\Local\Temp\*.*

:Reg
[-HKLM\SOFTWARE\Classes\.torrent\iLivid.torrent_backup]
[-HKLM\SOFTWARE\Classes\AppID\BackgroundHost.EXE]
[-HKLM\SOFTWARE\Classes\AppID\secman.DLL]
[-HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}]
[-HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}]
[-HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}]
[-HKLM\SOFTWARE\Classes\iLivid.torrent]
[-HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}]
[-HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}]
[-HKLM\SOFTWARE\Classes\s]
[-HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager.1]
[-HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager]
[-HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}]
[-HKLM\SOFTWARE\Microsoft\Tracing\BackgroundHost_RASAPI32]
[-HKLM\SOFTWARE\Microsoft\Tracing\BackgroundHost_RASMANCS]
[-HKLM\SOFTWARE\Microsoft\Tracing\Browsersafeguard_RASAPI32]
[-HKLM\SOFTWARE\Microsoft\Tracing\Browsersafeguard_RASMANCS]
[-HKLM\SOFTWARE\Microsoft\Tracing\ProtectorUpdater_RASAPI32]
[-HKLM\SOFTWARE\Microsoft\Tracing\ProtectorUpdater_RASMANCS]
[-HKLM\SOFTWARE\Microsoft\Tracing\Reimage_RASAPI32]
[-HKLM\SOFTWARE\Microsoft\Tracing\Reimage_RASMANCS]
[-HKLM\SOFTWARE\Microsoft\Tracing\ReimagePackage_RASAPI32]
[-HKLM\SOFTWARE\Microsoft\Tracing\ReimagePackage_RASMANCS]
[-HKLM\SOFTWARE\Microsoft\Tracing\ReimageRepair_RASAPI32]
[-HKLM\SOFTWARE\Microsoft\Tracing\ReimageRepair_RASMANCS]
[-HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\PC Performer_DEFAULT]
[-HKLM\SOFTWARE\Reimage]
[-HKU\S-1-5-21-2870778850-2705710528-1780240284-1000\Software\Classes\.torrent\iLivid.torrent_backup] 
[-HKU\S-1-5-21-2870778850-2705710528-1780240284-1000\Software\Classes\iLivid.torrent]
[-HKU\S-1-5-21-2870778850-2705710528-1780240284-1000\Software\Local AppWizard-Generated Applications\Reimage - Windows Problem Relief.]
[-HKU\S-1-5-21-2870778850-2705710528-1780240284-1000\Software\Microsoft\Internet Explorer\TabbedBrowsing\bProtectNewTabPageShow] 
[-HKU\S-1-5-21-2870778850-2705710528-1780240284-1000\Software\Microsoft\Internet Explorer\TabbedBrowsing\bProtectShowTabsWelcome] 
[-HKU\S-1-5-21-2870778850-2705710528-1780240284-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{10ECCE17-29B5-4880-A8F5-EAD298611484}]
[-HKU\S-1-5-21-2870778850-2705710528-1780240284-1000_Classes\.torrent\iLivid.torrent_backup] 
[-HKU\S-1-5-21-2870778850-2705710528-1780240284-1000_Classes\iLivid.torrent]
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Now click the large button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now please download Junkware Removal Tool to your desktop.

• Make sure to shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Next download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
• Attach that logfile to your next reply.
• A copy of all logfiles are saved in the C:\AdwCleaner folder which are created when running the tool.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select "Run As Administrator").

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXT log
• C:\MGlogs.zip
• AdwCleaner[S#].txt

Make sure you tell me how things are working now!

 

There is a donate button on every page if you are so inclined.

 

The MGlogs.zip file show that OTM successfully performed as directed although it didn't produce a log.

Please test your machine for a day and post a reply describing its performance.

 

You're welcome!

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase it, it provide no protection. It do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. Go back to step 6 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If running Vista, Win 7/8 - it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. Go to the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
7. If you are running Win 7/8, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work through the below link:
   • How to Protect yourself from malware!

Safe surfing!