Checking Before I Delete Pup's

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Dekade, Nov 27, 2015.

  1. Dekade

    Dekade Sergeant

    I see that there is a sticky on malware removal. However, I am getting ready in about 2 weeks to do a Motherboard, CPU, and Ram replacement. I have just installed Malwarebytes because I am so irritated at the slowness of Firefox on one my desktops here at home. I ran Malwarebytes and it returned the finding of 88 pup's. I don't know that I want to go through the complete malware removal sticky since I am upgrading my components in two weeks. That being said would I being screwing up your methods of approach regarding malware to delete the PUP's through the use of Malwarebytes? If I would be jeopardizing the desktop by doing so I might as well just bear with the craziness of my current web experience and wait until I replace all components. I was just trying to gain a few weeks of easier use of Firefox. It has really been nasty for about 9 months.
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Attach the log from Malware Bytes and I'll get back to you with a response. : - )
     
  3. Dekade

    Dekade Sergeant

    Here is the log you requested.

    Thank you for your time. I'll look forward to your reply.

    Dekade
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You can get rid of everything that Malware Bytes is finding. And if you wish to continue thru with the complete malware removal process (it shouldn't take much time) you'd be more than welcome to attach the rest of the requested logs and I shall see if anything else needs taking care of. : - )
     
  5. Dekade

    Dekade Sergeant

    Thank you very much for your offer to standby. I accept. I am going to look at the malware removal complete process and see what it involves. I am starting to lean towards proceeding through it - just to have the experience.

    Just for curiosity sake - how long does the process actually take - roughly speaking? Can I use the computer in-between supplying you with logs and have you in turn supplying the next necessary steps?
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I would say no longer than an hour, maybe less. It will only take me about 20 minutes or so to review your logs, but I am going to bed soon (I'm in the UK) As a standard safety precaution do not do any banking or anything confidential for now until I have reviewed the logs and given a response. But normal browsing should be fine. : - )
     
  7. Dekade

    Dekade Sergeant

    Thanks. I will possibly start in on it around mid morning (Saturday, 11/27/2015) Central USA time. I will post if I decide not to proceed in the morning.

    Thanks again,

    Dekade
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome.
     
  9. Dekade

    Dekade Sergeant

  10. Dekade

    Dekade Sergeant

    I'm at the CCleaner step. I have run it before and 'I think', at those times, I check boxed other boxes than the default ones. Is there a way to restore the default setting for boxes selected?
     
  11. Dekade

    Dekade Sergeant

    Never mind; got it
     
    Kestrel13! likes this.
  12. Dekade

    Dekade Sergeant

    Kestrel13!

    Okay, everything is done. Here are my logs. Looking forward to hearing from you.

    Dekade
     

    Attached Files:

    Kestrel13! likes this.
  13. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi Dekade : - )

    Activate the free trial for Hitman Pro and have it remove all that it's finding.



    [​IMG] Fix item using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Folder tab and locate this detection:

    • [PUP][Folder] C:\ProgramData\{BAF091CA-86C4-4627-ADA1-897E2621C1B0} -> Found

    Place a checkmark next to this item, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.

    MGTools did not run to completion, please try running it again, ensuring that you have protection software disabled, that UAC is turned off and that you do indeed 'run it as admin'

    Once done attach the new MGlogs.zip
     
  14. Dekade

    Dekade Sergeant

    Am proceeding per your instruction at this moment.
     
  15. Dekade

    Dekade Sergeant

    Apparently I have to purchase to delete the items; is that correct?
     
  16. Dekade

    Dekade Sergeant

    Never mind ... again ! ... i found the way to get the 30 day license. Yeesh! :rolleyes:
     
    Kestrel13! likes this.
  17. Dekade

    Dekade Sergeant

     

    Attached Files:

  18. Dekade

    Dekade Sergeant

    Cannot get MGTools to run. Windows Firewall, Avast Free, WinPatrol - All disabled.
     
  19. Dekade

    Dekade Sergeant

    UAC has also been disabled the whole time along.
     
  20. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Do this instead

    Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.

    Note: Make sure you download the correct version for your PC. Only the correct version will work.
    • Double-click to run it. When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your next reply.
    • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
     
  21. Dekade

    Dekade Sergeant

    Proceeding right now.
     
    Kestrel13! likes this.
  22. Dekade

    Dekade Sergeant

    64 bit is scanning right now
     
    Kestrel13! likes this.
  23. Dekade

    Dekade Sergeant

    Here are the files
     

    Attached Files:

  24. Dekade

    Dekade Sergeant

    Pretty spooky not having and security protection going right now.:)
     
  25. Dekade

    Dekade Sergeant

    'any' not 'and'. Yeesh.
     
  26. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You can reactivate now : - )

    I am seeing nothing else to be taken care of. Are you ready for final steps?
     
  27. Dekade

    Dekade Sergeant

    Yep. Let me reactivate all protection first. Give me a few minutes.
     
    Kestrel13! likes this.
  28. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Here are the steps for when you are ready ;)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     
  29. Dekade

    Dekade Sergeant

    Okay - ready to go. UAC still at lowest setting.
     
  30. Dekade

    Dekade Sergeant

    THANK YOU VERY MUCH!!!! I know you are in the UK and must be very tired. Get some rest. You went above and beyond the call of duty.

    I hope I can help you someday.


    Kind regards,

    Dekade
     
    Kestrel13! likes this.
  31. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome. : - ) Yes I'm starting to get tired now, won't be long for bed. Glad you're all sorted.
     

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