Blu-ray.com Website Problem E.g. Pages Not Loading

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Billy32, Feb 7, 2016.

  1. Billy32

    Billy32 Private E-2

    *Not sure if this is a virus problem, but posted here as I didn't know where else to post.

    I have this intermittent problem with the following websites: http://www.blu-ray.com/ and http://forum.blu-ray.com/. Evertime I try to load one of these sites it either hangs indefinitely or loads but with no embedded images or videos. Somtimes I'll restart my browser and clear cookies using CCleaner and it'll load fine. Other times it'll just hang again. Keeping cookies for the site doesn't work either. This problem started around the 31st Jan / 1st Feb. From the 3rd to the 4th Feb the site worked 100% fine e.g. would load perfectly everytime. But since Friday it's been buggy again. I'm also having problems loading this adult site as well: [ porn link removed ] Again sometimes the page will load but without the embedded video. This seems to be related to the Blu-ray.com problem, as when one site works the other does too. And when one site doesn't work the other doesn't work either. I don't seem to have issues with other websites, just these two.

    I did alter some things to my computer to speed up the network around the end of last month, just before the problems transpired. I disabled autotuning, removed RDC and disabled IPv6 as instructions said on this website: http://www.sysprobs.com/windows-7-network-slow. However I turned all these features back on with no effect.

    I've posted on the forum.blu-ray.com and asking for help but no ones responded. I've tried everything to fix this, including disabling Anti-virus, Anti-spyware, Firewall, Adblocker (in IE add-ons) and Pop-up Blocker. I've tried flushing the DNS Cache, changing the DNS Servers, and rebooting the router. I've used this site: http://downforme.org/ to check if the sites are down, but they are always up and running. I've ran Esnet Nod32 and Malwarebytes and everthing is clean. Any help would be greatly appreciated.


    My system info:

    Windows 7 64 Bit

    Web Browsers: IE 11 and Firefox 44.0

    Virus & Spyware Protection: Esnet Nod32 Anti-Virus, Malwarebytes Anti-Malware and SpywareBlaster
     
    Last edited by a moderator: Feb 7, 2016
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  3. Billy32

    Billy32 Private E-2

    If its ok I'll hold off for a while running those procedures. Blu-ray.com seems to be working for now. Someone else is also experiencing the same problems as me so could be an issue with the website itself.
     
    Kestrel13! likes this.
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Either way it doesn't sound like a malware issue. ;) Best of luck and can always return here if you need.
     

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