Please Check My Logs: Getting Flashing "update Required" Popup

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by tinusvr, Jul 28, 2016.

  1. tinusvr

    tinusvr Private E-2

    I ran all the steps in the guide and I am attaching the logs. I appreciate your help.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Coupon Printer for Windows <<< Uninstall this unless you really need it/use it

    Run this:

    Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    Explain how things are running.
     
  3. tinusvr

    tinusvr Private E-2

    Thanks for responding so quickly.
    I uninstalled the "Coupon Print Program" and I ran the scan.
    I am attaching the JRT.txt log file.
    Thank you for your help,
     

    Attached Files:

    • JRT.txt
      File size:
      1.1 KB
      Views:
      4
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there. :)

    You forgot to explain how things are running.
     
  5. tinusvr

    tinusvr Private E-2

    I apologize. It seems everything is running fine. Thanks.
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No worries. That's great to hear. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     
  7. tinusvr

    tinusvr Private E-2

    Thanks Kestrel13! all seems to be back to normal. I appreciate your help.
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome. Safe surfing! :)
     

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