Trcklion.com Malware

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by TLTD, Aug 25, 2016.

  1. TLTD

    TLTD Private E-2

    Malwarebytes keeps detecting this and popping up that it has blocked it, but I can't find anything about it, tried to add the address and site to my hosts file, the hosts file reset itself, now other tabs are loading randomly with various things (seems progressively worse and worse). Another address popped up just now but it's been this for days: trcklion.jpg
     

    Attached Files:

  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

  3. TLTD

    TLTD Private E-2

    Sorry about that. Thanks for any and all assistance.
     

    Attached Files:

  4. TLTD

    TLTD Private E-2

    Wait, sorry it wasn't finished yet, I have a larger file now.
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You need to upload the log from Malware Bytes as well for Dr M. Thanks.
     
    dr.moriarty likes this.
  6. TLTD

    TLTD Private E-2

    MBAM log
     

    Attached Files:

  7. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Uninstall this software using GeekUninstaller 1.4.0.88, a portable appl.
    DriverAgent by eSupport.com

    NOTE: Your Malwarebytes' log shows that you need to run it again and hit the "Remove Selected" button. Upload an updated log, please.

    Re-run RogueKiller.exe. (Vista/Windows7/8/10 users should right-click and select "Run as Administrator")
    After it finishes the scan, under these tabs select and then click the Delete button these items.
    • Registry <= PUP only
    • Files
    • Tasks
    Then immediately reboot your PC.

    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Upload RKreport[2].txt to your next message.
    After uploading RKreport[2].txt, now run a new scan with RogueKiller and save a log as in the original instructions and upload that new log also.

    Now re-scan with Hitman Pro and have it delete everything under the headings of

    Potential Unwanted Programs

    Afterwards, click the Next button.
    Now reboot the PC in order for the changes to take affect.

    After reboot and when you are back in Windows, rescan with with HitmanPro and upload that new log.

    Next please download Junkware Removal Tool to your desktop.
    • Make sure to shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Upload JRT.txt to your next message.

    Finally, download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
    • Now click on the Report button...a logfile (AdwCleaner[S#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • Upload this log to your next reply.

    Delete this file using Windows Explorer -
    C:\ProgramData\{FD6F83C0-EC70-4581-8361-C70CD1AA4B98}

    *New and updated logs to upload:
    • updated MBAMLOG.txt
    • RKreport[2].txt plus updated log
    • updated HitmanPro log
    • the JRT.TXT log
    • AdwCleaner[S#].txt

    *Take a look at your Hosts file now and let me know if 74.120.16.187 trcklion.com is listed.

    Make sure you tell me how things are working now!
     
  8. TLTD

    TLTD Private E-2

    I'm not getting a RKreport file, should I continue to Hitman Pro or hold on...
     

    Attached Files:

  9. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Yes, please continue with my instructions.
     
  10. TLTD

    TLTD Private E-2

    Rescanned and exported (naming it myself) in the meantime (the PUPs were gone this time).
     

    Attached Files:

  11. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Good - on to the others, then.

    EDIT: Remember only to SCAN with AdwCleaner... and run the tools while Offline. (browsers closed)
     
    Last edited: Aug 27, 2016
  12. TLTD

    TLTD Private E-2

    Hitman Pro updated log...

    Will do...

    *Sorry premature, just rebooted and about to rescan to update this log properly...
     
    Last edited: Aug 27, 2016
  13. TLTD

    TLTD Private E-2

    Updated Hitman Pro log, showing something new now...
     

    Attached Files:

  14. TLTD

    TLTD Private E-2

    JRT...
     

    Attached Files:

    • JRT.txt
      File size:
      4.9 KB
      Views:
      1
  15. TLTD

    TLTD Private E-2

    "Found 14 threats."
     

    Attached Files:

  16. TLTD

    TLTD Private E-2

    74.120.16.187 trcklion.com

    Still there (may have been that windows updates removed that, but seemed odd when it no longer had the example uses above and a different #. Has not changed since I changed it back to this).

    Still getting a Pluto TV popup, even though I uninstalled it. That's the only thing I can think of that started all of this and it didn't seem to be the actual app that loaded channels (or just doesn't work for me beyond the splash screen).
     
  17. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    The only way that can happen is by you making changes to your pc while I'm trying to remove malware....that complicates my work! (RE-READ the instructions in the R&R ME guide)

    Using AdwCleaner.exe previously downloaded:
    • Double click on AdwCleaner.exe to run the tool. (Vista, Win7/8/10 users should right-click and "Run As Administrator")
    • Click on the Scan button.
    • When the scan has completed, click on the Clean button.
    • Press OK when asked to close all programs and follow the on-screen prompts.
    • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    • After rebooting, a logfile report (AdwCleaner[C#].txt) will open automatically (where the largest value of # represents the most recent report).
    • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
    • Upload this log to your next reply.
    Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.

    Note: Make sure you download the correct version ( 32 bit or 64 bit ) for your PC. Only the correct version will run so if you make a mistake and download the wrong one, go back and get the other.
    • Double-click to run it. When the tool opens click Yes to disclaimer.
    • Press the Scan button and wait.
    • The first time the tool is run it makes two logs, FRST.txt and Addition.txt in the same directory the tool is run.
    • Please upload them in your next reply.
     
  18. TLTD

    TLTD Private E-2

    AdwCleaner...
     

    Attached Files:

  19. TLTD

    TLTD Private E-2

    FRST64...
     

    Attached Files:

  20. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    How did you uninstall it? Is it listed in GeeksUninstaller?

    NOTE: This script was written specifically for this user for use on this particular computer. Running this on another machine may cause damage to your operating system.
    • Save the attached (fixlist.txt) to your desktop.
    • Right-click FRST(x32/64) and select Run as Administrator.
    • Click the FIX button once.
    • Wait while FRST processes fixlist.txt
    • A report should pop up named Fixlog.txt, please upload it here in your next reply.

    Please download SystemLook from the link below and save it to your Desktop.
    http://downloads.malwareremoval.com/SystemLook/SystemLook_x64.exe
    • Double-click SystemLook.exe to run it.
    • Copy the content of the following codebox into the main textfield:
      Code:
      :filefind
      *Pluto*
      :regfind
      *Pluto*
      
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please attach this log in your next reply.
    Note: The log can also be found on your Desktop entitled SystemLook.txt
     

    Attached Files:

  21. TLTD

    TLTD Private E-2

    Yes, I believe it was uninstalled with Geek uninstaller.

    Everything seemed quiet until just now, MBAM is showing trcklion.com coming up several times in a row trying different ports...I have to use the regular browser to upload and download, but was using the sandboxed web browser. One of my kids looks for Minecraft mods sometimes too (but I've not let them get on here since I started working with you). I just want to try and get clean so I can do a backup because I reinstalled Windows due to a failed TB hard drive and the old backup wouldn't take for some reason. It's been a frustrating. Accidentally broke my gaming laptop too so just have this pc to work with. I had two drives in that so was quick and easy to use PING to restore if I ever suspected any malware. (sorry digressing, and thank you for trying to help)

    Hosts file is now just showing:
    # 127.0.0.1 localhost
     

    Attached Files:

  22. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Please perform these steps in order:

    Download ZHPcleaner to your desktop.

    *Using Advanced SystemCare's Startup Manager => release control of the Shortcut "PlutoTV.lnk". (A re-boot may be required to implement)

    Running ZHPcleaner
    • Close all applications (including your web browsers and antivirus)
    • Double-click on ZHPCleaner to run the tool.
    • If you are using Windows Vista, 7/8/10; instead of double-clicking, right-mouse click ZHPCleaner and select "Run as Administrator".
    • Please click the "J'accepte/I agree" button.
      • First press the "Scanner" button. Be patient, the scan takes longer than 5mins.
      • Then press the ''Repair'' button.
    • Browsers will automatically shut down.
    • A logfile will automatically open after the scan has finished.
    • Please upload that logfile with your next reply.

    Reset Chrome to Defaults

    How safe is the game modding community
    Read the post by "quietman", it is even more revelant today with the state of malware.

    Tell me how your pc is running after a couple of reboots.
     
  23. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Addtionally -

    Using Windows Explorer make sure that these are deleted:

    C:\Users\780G\AppData\Roaming\Pluto TV
    C:\Users\780G\Desktop\PlutoTV.lnk
     
  24. TLTD

    TLTD Private E-2

    ZHP log...
     

    Attached Files:

  25. TLTD

    TLTD Private E-2

    Reset browser, no sign of Pluto TV in Windows Explorer. We'll see how things go...
     
  26. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    :) I see that ZHPcleaner did find two redirections that it reset. Let me know how it goes.
     
  27. TLTD

    TLTD Private E-2

    I think that did it, I don't see anything popping up with MBAM or new tab/browser ads happening lately. Thank you! :)
     
  28. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    You're welcome!

    Your logs look good! If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase it, it provide no protection. It do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. Go back to step 6 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, Win 7/8/10 - it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Go to the C:\MGtools folder and find the MGclean.bat file. Double-click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Win 7/8/10, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work through the below link:
    Safe surfing! [​IMG]
     
  29. TLTD

    TLTD Private E-2

    Will do. I luckily had Malwarebytes Anti-Malware installed before anything else and have been running the full version on all computers and has been great at blocking malicious sites and redirects. I hope someday it becomes prepackaged with Windows with all the Minecraft and other mods becoming so popular. I was rather impressed to see my kids figuring things out for themselves and thought nothing of it since it was mostly from YouTube video tutorials. My youngest is learning from this experience also as I'm explaining and he recognizes this thread and keeps asking, "Are you STILL doing that?" haha

    You're a lifesaver. Thanks again.
     
  30. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    :) You are welcome.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds