Online Account Issues

Hopefully you did not change your passwords using this PC because it is infected. You should have used a different known clean PC.


Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of the code box
• Make sure that you scroll all the way to the bottom of the code box to get the whole fix!

Code:

:Processes
explorer.exe

:Files
C:\Program Files (x86)\SearchProtect
C:\Users\test\AppData\Local\Google\Chrome\User Data\Default\Extensions\bbdfnhblopmjjmghkgflplloabcclbmj
C:\WINDOWS\AppPatch\Custom\{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb
C:\WINDOWS\AppPatch\Custom\Custom64\{cf2797aa-b7ec-e311-8ed9-005056c00008}.sdb
C:\Program Files (x86)\Common Files\Gerediha\Ropohi.dat
C:\Program Files (x86)\Common Files\Gerediha\ProductUpdt.exe
C:\Program Files (x86)\Common Files\Gerediha
C:\WINDOWS\system32\Tasks\{020D8A8B-6C1E-080C-F0B3-771A42E00217}
C:\Users\test\AppData\Local\Temp\*.*

:Reg
[-HKEY_USERS\S-1-5-21-2943526111-3921562254-1684937411-1001\Software\Conduit]
[-HKEY_USERS\S-1-5-21-2943526111-3921562254-1684937411-1001\Software\csastats]
[-HKEY_CURRENT_USER\Software\Conduit]
[-HKEY_CURRENT_USER\Software\csastats]
[-HKEY_LOCAL_MACHINE\SOFTWARE\SOFTWARE\Conduit]
[-HKEY_CURRENT_USER\Software\Conduit]
[-HKEY_CURRENT_USER\Software\csastats]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\RunOnce]
"Cekuhenu"=-

[HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\RunOnce]
"Cekuhenu"=-
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Now click the large button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, Win7, 8 or 10, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7, Win8 or Win10, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXT log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome. Okay that looks better but let's run another scan as a double check.

Please download the latest version of FRST the below link.

Farbar Recovery Scan Tool and save it to your Desktop.

• See the download links under this icon
• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your next reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

You're welcome. Okay we have a little more to do.

Download the attached fixlist.txt file found at the bottom of this message and save fixlist.txt on your Desktop. Make sure you save it as a txt file.

• You should now have both fixlist.txt and FRST64.exe on your Desktop.
• Now I want you to disconnect your PC connection to the internet by unplugging the cable ( if it is wireless then temporarily shutdown the wireless network ).
• Run FRST64.exe by right clicking on it and selecting Run As Adminstrator
• Click the Fix button just once and wait.
• Your computer should reboot after the fix runs.
• Reconnect your internet connection after reboot so you can come back here to continue.
• The tool will make a log on the Desktop (Fixlog.txt) please attach this new log to your next reply (attach or paste)

Please attach the above log first before you continue with the below.

Also at this point, I want to double check your status one more time by having you run another scan with FRST like in my last message and attach the new FRST.txt log.

 

You can attach the new Addition.txt file too just to be complete but it is looking good based on the log from the fix.

 

Your logs are clean. Please complete all of the below final instructions before running any other scans to avoid false detections of things we have already quarantined or left overs from system restore.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
3. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   • Refer to the instructions for your Windows version in this link: Disable And Enable System Restore​
   • For Windows 8 and 8.1 system restore see this link: Win 8 System Restore - How to enable/disable​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
6. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome. Yes you can reinstall that addon.