2 external hard drive problems help plz!

hey i have 2 external hard drives, both dont let me access anyfiles any more, one of them u can see in device manager as mass storage device, the other it doesnt appear at all.. please any ideas? thanks

 

You need to try them on a different computer to compare if you get the same results.

 

oh sorry, iv done that, and have pluged in to all of the USB ports

 

anyone know?

 

On the one that does show up as a "mass storage device" - are you able to access the properties of the device, or can you "open" it at all?

 

i can go to properties but i cant open it from my computer

 

Right-click on "My Computer" and choose "manage". Then on the left hand side of the window that opens choose "disk management". Have a look and see if your device is in the list here.

 

it says disk 3 unknown not initialized

 

Try initialising it. Right-click where it sayst unknown not initialised and click "Initialise".

 

it says the device is not ready, i tried both MRB, and teh GPT

 

All i can think of now is for you to remove the drives from the external cases and try them directly in the computer. However, this involves invalidaing the warranty on both the drives and the computer (if they still have one) and requires some willingness to open up the drives and computer.

 

yeah iv already takn them out of teh cases, but i dont have a desktop anymore, and one is a SATA, is there a way to try to get tehm on a laptop?

 

Not without an eSATA port.

Maybe taking the drives to a data recovery company is your best bet. As they are not destroyed you may get a cheper package to recover the data.

 

thanks for the info