60GB Quarantined files

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by ahadb8, Feb 1, 2009.

  1. ahadb8

    ahadb8 Private E-2

    Hey guys, got another question. So i have been trying to figure out why I only have a 21 gb of my HDD even with system restore, off since i have no mp3 or mpegs on the comp. So downloaded Treesize, and found out that 60GB of my hard drive is Quarantine Files. Can these be deleted to make space. I already did the cleaning procedure as i had Vundo and other stuff on the computer that was fixed.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I'm not sure what you are referring to about running the cleaning procedure for Vundo. That was 8+ months ago here:Vundo making firefox not work and even then I had stated that your logs did not show any signs of Vundo.

    We have no idea what the status of your PC is now and if you truly have 60 GB of files in a quarantine folder then you probably had or have major issues and should be running the cleaning procedure which by the way tells you to empty quarantine folders. What quarantine folder are you referring to?
     
  3. ahadb8

    ahadb8 Private E-2

    In my C drive there is a folder that is quarantine which has files: 7d85151321223250.bup backup file of the IFO. I guess 8 months ago i thought I had vundo, but probably just had some sort other virus instead. After the running the removal guide my issues had not occured. Is it ok to delete these files that are in the quarantine folder? I greatly appreciate your help.
    Thanks.
     
  4. ahadb8

    ahadb8 Private E-2

    I will also run the cleaning procedure again and post all information.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    That is a DVD related file that you are referring to. .BUP and .IFO files are found on DVDs. So you have either been downloading DVD videos or ripping them yourself. Only you would know it you need them or not. But if they are in a folder that is named Quarantine (which is what McAfee would normally use) then you probably don't care about them anyway.
     
  6. ahadb8

    ahadb8 Private E-2

    I have run the malware scans and attached the appropriate logs. Please let me know if I have any malware issues. Thanks for your help.
     

    Attached Files:

  7. ahadb8

    ahadb8 Private E-2

    Here are the combofix logs.
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    There is no malware showing. The only problems seen in your logs are:

    • you did not install and use the current version of Malwarebytes. You are way out of date and need to update.
    • you did not uninstall Viewpoint Media Player per step 1
    • you didn not uninstall your two old Sun Java versions and update to the current version per step 1
    • you do not have any protection software installed.
    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  9. ahadb8

    ahadb8 Private E-2

    I will make the necessary updates. Thanks for your help.
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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