access to old folder denied

Discussion in 'Software' started by robmorg2000, May 8, 2006.

  1. robmorg2000

    robmorg2000 Private E-2

    i had a problem so reloaded windows xp. i chose same name but in doccuments and setting i now have two folders in my name but the original says access denied ? is there anyway to open this and retrive my old documents i know there in there because it shows how large the folder is.


    Thanks for any help

    Rob
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    yes, what you need to do is to take ownership of the folder and files, this guide will help

    http://support.microsoft.com/?kbid=308421

    note: IF using XP Home you will have to follow this guide in Safe Mode
     

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