Acer 5100 5022 no sound

I am trying to hlep my neighbor get her sound to work on her comuter. she has had some virus problems in the past i have used malwareytes and the computer is clean of virus but now the sound dosnt work. She has no chice for a sound card also there is no volume control. i have tryed to download several of the realtek drivers nothing has seemsed to work.
Anyone have any other ideas its driving me mad

 

Firstly,tell us the brand of the PC,if you don,t know Download Everest and post the log from everest to see what exact audio driver do you need.
http://www.majorgeeks.com/download.php?det=4181

 

its an acer 5100 5022 It says there is no sound card at all although i know there is it just stoped working. the only thing everest found was a microsoft bus driver for high definition audio. and nothing else i am gonna run everest one more time and post the log

 

Is this it

B00 D14 F02: ATI SB450 - High Definition Audio Controller

Offset 00: 02 10 7B 43 06 00 10 04 01 00 03 04 08 40 00 00
Offset 10: 04 00 00 C0 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 25 10 9F 00
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 10 01 00 00
Offset 40: 00 00 00 40 01 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 60 42 C8 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 05 00 80 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

 

Windows XP? Windows Vista?
First, go to Add/Remove Programs and uninstall any sound drivers you may have already installed; with XP, if the chipset drivers are listed, uninstall those too.
For Windows XP, you have to install the chipset drivers. Because you have an ATI chipset, it will include the video drivers too. Then you'd install the UAA drivers from Microsoft. Then you'd install the sound driver.
For Vista, you'd probably skip the UAA step.
Here's some direct download links:
Audio (Vista) http://www.acerpanam.com/synapse/data/7117/documents/Realtek Audio Driver v11.50.0.43969.zip
Audio (XP) http://www.acerpanam.com/synapse/data/7117/documents/AS31-51-511-Audio_Realtek_v5.10.0.5257.zip
Audio (XP) http://www.acerpanam.com/synapse/data/7117/documents/EXT5410_Realtek_Audio_v5.10.0.5273.zip
Chipset/VGA (WinXP) http://www.acerpanam.com/synapse/da...r V8.251_060427a-034514C-Acer_XP-2K(WHQL).zip
Chipset/VGA (Vista) http://www.acerpanam.com/synapse/data/7117/documents/ATI VGA driver 8.31.100.3c.zip
Microsoft UAA driver for WinXP (scroll down until you see KB888111; click the green "Download" in the right hand column) http://hf.xable.net/
I hope this helps!

[dlb]

 

totaly worked Thank you!!!!

 

:celebrate :highfive :dancer
Glad I could help!!!