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Acer Aspire 5738Z WLAN failure

Discussion in 'Hardware' started by joec., Feb 14, 2012.

  1. joec.

    joec. Private E-2


    I have an Aspire 5738Z (Windows 7 64 bit) with a Atheros AR5B93 Wireless Network Adapter. I had a rootkit which completely messed up my TCP/IP stack and WinSock. However, I have resolved those issues, but now, I cannot connect to any network over WiFi. Ethernet is fine.

    The drivers are installed, and I have tried to remove and re-add the device several times, uninstall and roll-back the drivers, all to no avail. The Acer Updater program says nothing needs updating.

    There is a button above the keyboard to enable the WiFi, and this is intermittently flashing orange. The WiFi symbol in the System Tray has a red X and says "no connections are available".

    Is there a way to get Windows to recognise my adapter?

  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Possibly an issue with the Motherboard driver. Have you tried SlimDrivers to see if it can find any newer drivers? Another guess following damage froma n infection would be to try Windows Repair to restore any settings that were not corrected. Actually, I would try that first:

  3. joec.

    joec. Private E-2

    Thank you you are a life saver. I never knew Slim Drivers existed... It downloaded an update for the Atheros card which restored the link between the keyboard button, and card. Joe
  4. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Life is good!

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