Adware/MAlware removal will not get rid of problem

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by varmintjane, Sep 1, 2006.

  1. varmintjane

    varmintjane Private E-2

    Hi,
    I've been having trouble with my internet explorer over the past few weeks. The first problem is that when I go to any website, certain words are highlighted and link to a sponsored ad pop-up. The first attached picture (proof1) is an screenshot from a website I went to.

    The second problem is more annoying. When I go to a website, the page will load like normal but then a few seconds after it loads, it goes to a "page not found" thing with a bunch of links at the bottom (picture attached, proof2). It even does it to websites I been to a million times before. I think it's some kind of adware that I can't get ride of.

    I've run Hijack This, CWS Shredder, SpySubtract, KazaaBeGone (this problem didn't start until long after I got rid of Kazaa though), Webroot SpySweeper and Trend Micro Antivirus. Any help would be fantastic because the "page not found" thing is really starting to bug me.
     

    Attached Files:

  2. matt.chugg

    matt.chugg MajorGeek

    Welcome to Majorgeeks! Yes you have a malware issue.


    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat[/B]
      • CounterSpy - ONLY IF you were not able to run Windows Defender
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

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