All Steps Done, No Help

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Beecaves, Aug 6, 2005.

  1. Beecaves

    Beecaves Private E-2

    I completed all of the steps suggested to remove adware and spyware. I wasn't sure if, after running the Ad-Adware Se, I was supposed to select files and delete them. It did not state to do so in the instructions, so I only scanned the files like I did with the rest of the programs.

    The only glitch I had was when running HSRemove. It would start scanning then freeze. A pop-up would appear saying "Program not Responding". I still have Aurora and about:blank.

    What now?
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes you should have all the scanners (including Ad-Aware & Spybot) fix what they find. Also run the below:

    - download Nail/Bolder/Aurora Remover 0.3.1 Beta and save it to its own folder like c:\ABIremover

    - Now extract the abiremover.exe file from the ZIP file into the folder you created but do not run the EXE yet. We will run it later.

    - Now boot into safe mode, run the abiremover.exe but make sure you are physically disconnected from the internet (unplug your cable to be sure). Just click install, wait (explorer window will disapear)

    - When abiremover finishes just reboot into normal mode and continue with the below steps.


    Also download HOSTER and then follow the below steps.
    • Unzip Hoster to a convenient folder such as C:\Hoster
    • Run Hoster.exe, click Restore Original Hosts and then click OK.
    • Click the X to exit the program

    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps below:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     

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