Am I NOT following directions?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Robneff71, Sep 24, 2004.

  1. Robneff71

    Robneff71 Private E-2

    I am need of your help!!! I have read your directions for removing spyware (search miracle/ elitebar) from your "DO NOT POST UNTIL YOU HAVE READ THIS: How to: Spyware, Trojan And Virus Removal" thread post and as far as I can tell I am doing everything that you said! I disabled system restore, I enabled viewing of all hidden files\folders and made sure that hiding all extenisions was disabled, I did not see any of the processes you listed described exactly as " Network Security Service", Workstation Netlogon Service", or "Remote Procedure Call (RPC) Helper". I did find "Networking Provisioning Service", "Workstation", and "Remote Procedure Call (RPC)" and "Remote Procedure Call Locator (RPC), but DID NOT disable them as they were not written exactly as you stated in you post. Now, after rebooting into "Safe Mode w/ Networking" i have ran the CCCleaner program, making sure to check the box "delete index.dat", with no problem, BUT as soon as I start the Ad-Aware SE program, in either the "smart system scan" or "custom scan" modes, my computer goes into shut down mode via the "NT Autohrity/system" stating that the "DCOM Server Process Launcher Service" has been terminated unexpectedly. So I have NO idea what I am doing/not doing right. PLEASE HELP!!!! Thank You, Robert
     
  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    First check add\remove programs. Uninstall anything you do not recognize. Try Ad-Aware again from safe mode. If NOT, skip that step and do the rest and let me know where your at.

    I just did this at my in-laws machine and it took me about 2 hours to do all of those steps and update to Service Pack 2 afterwards, so be patient :)
     

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