Another Rootkit.ZeroAccess!, but computer runs fine

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by joe6789, Feb 28, 2012.

  1. joe6789

    joe6789 Private E-2

    My computer now seems to be running perfectly, except that ComboFix prompts me that "Rootkit.ZeroAccess! ... has inserted itself into the tcp/ip stack." Should I be worried about this?

    The background is that a week ago I accidentally picked up the "AV Security Essentials" virus which gave a bunch of browser redirections, and I also had "Ping.exe" spiking my CPU at 100%. I fixed both problems (I believe) using Rkill and Malwarebytes. Performance now seems normal except that ComboFix warning about Rootkit.ZeroAccess. A week ago TDSSKiller also found Rootkit.ZeroAccess, but now TDSSKiller no longer detects it.

    I've completed the "Read Me First" instructions and attached my logs. Note that I am unable to run RootRepeal as it shows the warning "Unrecognized partition type 6 (0x6)" for my C: drive, hence no log.

    Thanks!
    Joe
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Do you know what this is:
    c:\programdata\b1b96f

    Otherwise, your logs look good.
     
  3. joe6789

    joe6789 Private E-2

    Tim, thanks for the help.

    Actually, the b1b96f folder appears to be a remnant of the already-fixed "AV Security Essentials" virus. Should I just delete the folder?

    And do you know why ComboFix still references Rootkit.ZeroAccess in my tcp/ip stack? Is that an erroneous message?

    Thanks again,
    Joe
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, just delete the folder.
    I am not sure. Your internet setting files are all normal. I will ask that one of the other malware fighters take a second look.

    You are most welcome. I will let you know what else we need to do if anything.
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    We think it was making reference to:
    c:\Windows\NtUninstallKB10240$

    But it was removed. So try running Combo again to be sure. ;)
     
  6. joe6789

    joe6789 Private E-2

    Thanks, no detection of ZeroAccess now, so I think I'm all set. Thanks for the help.

    Also, is there a way to make a small donation to MajorGeeks, say through paypal?
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
  8. joe6789

    joe6789 Private E-2

    Thanks again Tim. I've completed the final steps.

    -Joe
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     

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