aol and internet explorer shut down

Welcome to Majorgeeks!

Please follow as much of our standard cleaning procedures as your antique OS will allow. These steps are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments. You have a load of bad stuff installed and should make sure you uninstall all this bad stuff via Add/Remove programs. Things like Spyblocs, Eacceleration, SpyHunter, RapidBlaster, MovieNetworks, ETraffic, and TopMoxie should all be uninstalled if found in Add/Remove programs.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

​

• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
  • Bitdefender
  • Panda Scan
  • HijackThis

.

 

Is that your only response to all the instructions in my last message?????

 

Do you mean that you cannot download the programs? You don't need a browser to run them. You only need it to download them. (The exception is for the online scans in step 6. For those, you do need a browser.) How did you get HijackThis downloaded if you cannot download files?

Did you download and run the other tools listed in the READ ME. You should at least to steps 0 thru 5 as best as possible and report the results. Let us know which items you can and cannot run. Since your OS is so out of date, there may be problems running various tools. Win95 is just not a supported operating system anymore.

Did you find any of the other items I listed in Add/Remove programs. TopMoxie was only 1 item out of 7. If fact, do the below:

Getting an installed programs list from HijackThis!

• Run HijackThis, click Open the Misc Tools section
• Click Open Uninstall Manager
• Click Save List (generates uninstall_list.txt)
• Click Save, to save it to a file where you can find it.
• Attach the uninstall_list.txt file to your next message.

 

Please answer all the question in my last message.

 

What's with all the screen saver items in add/remove programs? Do you really need this junk? I recommend uninstall ALL of these:
Anna Nicole Smith Screen Saver
Aubade Screen Saver
Baywatch Hawaii 2000 Screen Saver
B-Spears Screen Saver
Celebs Nude <--- I'm assuming this is also a screen saver
Christmas Screen Saver
Cindy Crawford Screen Saver
Demi Moore Screen Saver
Erika Eleniak Screen Saver
Forces of Nature Screen Saver
Gillian Bonner Nude Screen Saver
Holly Celebs <--- I'm assuming this is also a screen saver
Jennifer-Lopez Screen Saver
Jenny McCarthy Screen Saver
Kiana Tom Screen Saver
Mariah Carey Screen Saver
Pamela Anderson Screen Saver
Patricia Ford Screen Saver
Samantha Fox Screen Saver
Sexy Lolitas <--- I'm assuming this is also a screen saver
Sexy SuperStore Screen Saver
Shania-Twain Screen Saver
Sinful Savers -Blonde Screen Saver
Sinful Savers -Brunette Screen Saver
Sports Illustrated Swimsuit'99 Screen Saver
Stacy Sanches Nude Screen Saver
Stephanie Seymour Screen Saver
Strip Saver <--- I'm assuming this is also a screen saver
Tango Postcards Screen Saver
Teri Hatcher Screen Saver
Verona Feldbusch Screen Saver
Victoria's Secret Fashion Show Screen Saver
Wild Things Screen Saver

Here is a list of other thing you must uninstalled. Four of them I mentioned should be uninstalled in my first message. A few other should have been uninstalled while doing step 0 of the READ ME.

Comet - Comet Cursor 3.0
Coupons
dashBar
eAcceleration
eAcceleration Download Receiver
Hotbar for Netscape
LimeShop
LimeWire 2.1.3
RapidBlaster
SpyBlocs v2.0
SpyHunter
Viewpoint Media Player (Remove Only)
WebEx
Zipclix

After uninstalling all of these attach a new uninstall list and attach a new HijackThis log.

 

I don't know what you mean by on a browser?

You should have no problem downloading the files. Whether they can actually be installed and run on a Win95 system is a different issue altogether.

What do you mean the programs are blank? And exactly what programs are you referring too? Did you uninstall any of the items I listed? If so, which ones?

Don't worry about it? Not all programs always have an install and they don't always use the same name as what you see in a run list either. You have more to worry about than this.

 

Please address the question in my previous message.

 

I'm still not sure what your exact problem is. Do you mean that you cannot DOWNLOAD any files because you get that error message? What is the EXACT word for word error message? Is it this:

http://support.microsoft.com/?kbid=306392

This does not sound like malware.

There was another question:

 

You need to be more specific. Which ones are grayed out? You need to use the two lists of things I mentioned that should be uninstalled (in message #9) and tell me which ones you have uninstalled and which you could not or did not uninstall.

If you only have 20 Mb or even 90 Mb left free on your hard disk, you need to either uninstall and delete a ton of files or you need to install a new hard disk and move some file over to the new hard disk. A better idea would be to buy a new PC though. Win95 is not supported anymore. You cannot do very much and your OS will have problems running with so little free disk space.

I did not say to remove Spybot. The ones I did list are junk or malware themselves. But since your OS is so old and outdated (and you are out of hard disk space too), you are very limited in what software will support your OS.

Do you have a contract with McAfee to get updates? If not, then you cannot get updates. Your software version may not even be supported anymore.