Applications Taking Forever to Load.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by NickAyllen, Nov 3, 2005.

  1. NickAyllen

    NickAyllen Private E-2

    Hey well i've never had this problem before but its taking forever for the smallest application to load..cpu usage is 100% most of the time and minimizing windows takes minutes..I've tried spyware-ad-ware cleaning tools and i have Kaspersky + ZA.
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com, please follow the steps below:

    [​IMG] Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    [​IMG] Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    [​IMG]After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    [​IMG] Downloading, Installing, and Running HijackThis
     
  3. NickAyllen

    NickAyllen Private E-2

    I've done all the suggest scans and followed all the guides and my CPU Usage droped from 100% to range between 16% and 65%..Found lots of spywares ex:180Solutions,Toolbars etc.. Removed them all and my pc performance has improved a little but i have few suspecious info in my hijack this log file maybe its a good idea that u take a look at it :).
    Thanks for your Time.
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please attach a new HJT log as a .txt or .log attachment.
     
  5. NickAyllen

    NickAyllen Private E-2

    Done. :)
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please look in Add or Remove Programs for the following and Uninstall them if found:

    Messenger Plus! 3

    Download this trial version of Ewido Security Suite

    • Install ewido security suite
    • Launch ewido, there should be an icon on your desktop double-click it.
    • The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
    • After it completes the update, click the Scanner button

    Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

    Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

    Open up Ewido and do the following:


    • Click on Scanner
    • Then click Settings
    • Under What to Scan? Select Scan every file
    • Then click OK
    • Click on Complete System Scan and the scan will start.
    • Let the program scan the machine
    While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

    Once the scan has completed, there will be a button located on the bottom of the screen named Save report


    • Click Save report
    • Save the report to your desktop or anyplace you will be able to find it to upload here.
    Reboot into normal mode and reconnect to the internet.

    Come back here and post the Ewido Scan Report along with a fresh HJT log.
     
  7. NickAyllen

    NickAyllen Private E-2

    Done everything as suggested.
    Here are the results of hijack this log..i couldn't upload the scan report because the file is too big 1.03 MB. So i uploaded it to a free hosting.Here
    Thanks.
     

    Attached Files:

  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    That's officially the biggest Ewido log I have ever seen, now that I see the contents of that log lets run CCleaner to clean any leftovers.

    Download CCleaner and then with default settings run cleaner only then procede with the next steps...


    Download the following two files, create a folder on your desktop, call it TSC. Save these 2 files there!

    Sysclean Package

    Pattern.zip

    Once you have these downloaded into the folder you just created, REBOOT INTO SAFE MODE!

    Once in Safe Mode double click the file sysclean.com. When the system cleaner loads, click SCAN to start the scanner. After you complete the scan reboot and attach a fresh HJT log.
     
  9. NickAyllen

    NickAyllen Private E-2

    Scanning took lots of time and freezed sometimes but i waited till it was completly done. :cool:
    Here is my HJT log..by the way why was my cpu usage 100% during safe mode?
     

    Attached Files:

  10. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please look in Add or Remove Programs for the following and Uninstall them if found:

    Ewido

    MessengerPlus! 3

    Now scan with HijackThis and Check the Boxes for the following:

    Make sure All Browser Windows are Closed when you Click FIX.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.accoona.com/search_assistant/accoona_search_assistant.jsp?&utm_id=400 011&utm_content=leftnav&utm_source=wdz1&utm_medium=bund&utm_campaign=wdz0605a
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=msgr

    O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
    O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart

    O11 - Options group: [TABS] Tabbed Browsing

    O18 - Protocol: msnim - 0 - (no file)

    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL

    O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\system32\r_server.exe" /service (file missing)

    Again, make sure All Browser Windows are Closed when you Click FIX.

    NOW:
    Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled and navigate to and DELETE the following if they should remain:

    C:\Program Files\MessengerPlus! 3 ←–– Delete this whole folder if it exist!

    NEXT:
    Run CCleaner to clean up cookies and temp files.

    Run full scans with Ad-Aware SE & Spybot S&D and have both programs fix what they find.
    Note: Remember to get all updates before doing the scans.

    Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.


    Reboot to Normal Windows , Scan with HijackThis and attach the new log.
     
  11. NickAyllen

    NickAyllen Private E-2

    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
    Could not be removed though all browsers were closed and almost all of the applications that were already runing.

    I've scanned with Ad-Aware SE & Spybot S&D and found Zero Infections.

    My cpu usage now is jumping from 4% to 20%.

    Anyway here is my HJT log.
    Thanks a lot for your time.
     

    Attached Files:

  12. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your HJT log is clean, are you having any further problems?
     
  13. NickAyllen

    NickAyllen Private E-2

    Everything is working fine now.
    Thank you so much i can never thank you enough,You rock! :)
     
  14. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert


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