Atapi & Google Redirect Virus!!!!!!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Ravenstarr, Dec 8, 2010.

  1. Ravenstarr

    Ravenstarr Private E-2

    I followed everything on the Read & Run post and not sure what to do next. This started when I logged on to computer last night and had an error tnbutil.exe. Then a explore.exe shutdown and restart. I tried to run my F-secure antivirus but was not able to open it. Went online to try and do online scan and was not allowed to access Microsoft or anti virus sites. I was redirected everytime I tried to do a search. Finally blue screen and I had to shut down.
    Rebooted in safe mode and downloaded Malawarebytes. This was before I read your forum. Malaware found something called Reg Genie and Servicelayer.exe. I apparently didnt save my Malaware file from earlier. When I ran it again it didnt find anything but attaching anyway. Also attaching RootRepeal drivers log. I worked all weekend on trying to install drivers to make my Samsung cell phone work with pc and it never worked. Seems like drivers might be all messed up now.
    Wasn't sure if running all the tests fixed everything. Several things were found in various places and I think I need your help to make sure all is well. :)
     
  2. Ravenstarr

    Ravenstarr Private E-2

    Attaching to more logs. Also wanted to let you know I had downloaded Samsung PC Studio 7. After doing some reading I see it has caused some people problems with the download. Worried I might have gotten a bad copy of it??? Also in my home there are two laptops that are connected to a wireless router through my computer modem. Should I be worried I can infect them too?
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You need to finish the instructions given and attach the logs that were requested.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay I see we were posting at the same time. You have 3 more logs to attach from ComboFix, RootRepeal and MGtools.
     
  5. Ravenstarr

    Ravenstarr Private E-2

    Sorry about that. I attached them but must not have hit the final button.
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Downloaded from where? As far as I know this is just freeware and does not contain any malware.


    Download TDSSKiller from Kaspersky to your directly onto your Desktop
    • Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor. )
    • Allow the application to run if prompted by Windows or any security programs you have installed
    • It will start the scan and run rather quickly and will notify you of whether anything is found or not.
    • Follow the instructions to delete/quarantine if asks you what to do when if finds something.
    • Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    What are the below files for? If unknown then attach anyone of them here:
    Code:
    "C:\Windows\System32\"
    gzocse~1.log  Dec  7 2010       65422  "GzOCsetup_20101207.log"
    gzocse~2.log  Dec  8 2010       25371  "GzOCsetup_20101208.log"
    gzofse~1.log  Dec  7 2010       65075  "GzOFsetup_20101207.log"
    gzofse~2.log  Dec  8 2010       25411  "GzOFsetup_20101208.log"
    gzogse~1.log  Dec  7 2010       65898  "GzOGsetup_20101207.log"
    gzogse~2.log  Dec  8 2010       26123  "GzOGsetup_20101208.log"
    gzohse~1.log  Dec  7 2010       66232  "GzOHsetup_20101207.log"
    gzohse~2.log  Dec  8 2010       26060  "GzOHsetup_20101208.log"
     
  8. Ravenstarr

    Ravenstarr Private E-2

    These files are supposed to be related to the Samsung/Verizon wireless usb drivers I downloaded. I don't trust them at all though so I am attaching a log for you. I also have a file I thought was odd: (C:) $RECYCLE.Bin. It might be fine just never noticed it.
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you don't trust them and if your problems only began after installing this software then maybe you should uninstall it.

    Part of Windows. It's a folder, not a file.

    None of your logs are showing any remaining problems. Are you still having redirects? If so, do they occur in safe boot mode too?

    Did you setup your DNS servers to use the below or did your ISP default to these OPEN dns IPs
    Code:
       DNS Servers . . . . . . . . . . . : 208.67.222.222
                                           208.67.220.22
     
  10. Ravenstarr

    Ravenstarr Private E-2

    No more redirects. Computer and internet seemed to be much faster now. I did not do that to the DNS servers and wouldn't even begin to know how lol, but not too long ago I was redirected to a website called opendns.com and now it appears occasionally when surfing.
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Someone likely set those DNS addresses. They are not the typical malware ones that point to Russia. You could check with your ISP to see what you are supposed to have.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  12. Ravenstarr

    Ravenstarr Private E-2

    Computer did ok for awhile but as the night goes on my computer just doesn't quite seem like its old self. My mouse cursor started moving really slowwww. I am running ESET online scanner now and I am already showing three threats. I'm so worried I'm posting before it gets finished even though I know you will fuss at me :) So far its showing Win32/PrcView application, Win32/agent MTWETXE trojan, and Win32/RegistryBooster application. I have never used a reg booster so that make no sense. Will send you the file when it finishes. Thank you for helping me out.
     
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Possibly just due to the fact that you are running your F-secure security suite and also Iobit360. Uninstall Iobit360 and then reboot and make sure it is gone. Then see how things are running.

    1. The first is a false detection of the process.exe file in the MGtools folder. It is just a command line based Task Manager that is well known and documented.
    2. I have no idea what the second is as it does not seem to be a documented name. Show me the log.
    3. And the third is from some garabage you had installed at one time. Your logs showed the below folder from UniBlue so you did install this
      Code:
      "C:\Users\Ravenstarr\AppData\Roaming\"
      UNIBLUE       Sep 16 2010              "Uniblue"
     
  14. Ravenstarr

    Ravenstarr Private E-2

    Computer has been working ok since this post except for one thing. When I logged on my computer today I got UAC account error and startup took me down to just basic desktop with none of my settings. I restarted and everything loaded but then got Host Processes Stopped, windows hosting service stopped. Not sure if I should worry about this or if its still part of the malware I had? Can access internet and everything but was just worried.
     
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    None of the logs you had previously attached had showed any malware found or removed. So it would seem more likely that you are having Windows problems that you may want to post about in the Software Forum.
     

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