Bit Defender scan finding things that shouldn't exist..

Hi there,

I've been cleaning out my PCs over the last week to make sure they are malware/virus free. I am all clean now but I decided to just run the online bitdefender scan to make sure when it has now decided to report something.

The scan results are referencing my mailbox files (outlook and thunderbird), I wasn't aware that I was using outlook - I've only ever used outlook express and thunderbird and even when I was using outlook express, the mail folder was on a different drive to the location it is specifying.

Bitdefender is complaining about an email being infected W97M.Assilem.G. I've checked the appropriate folders and no such email exists and I know this for a fact because my AVAST virus scanner picked it up a long time ago when it found the virus and deleted it for me. Can anyone explain why it is still showing up? I performed an AVAST full system scan and it reported that my hard drives were clean.

Many thanks,

Emma

 

Hi,

Here's the bit defender report.

I'd not read that link, but have just now. The email it was complaining about did have a word document in it, but I don't think I have ever opened it.

The email should be well and truly gone now though..

Thanks,

Emma

 

The emails were deleted a long time ago when I originally found them whilst running a full system antivirus scan using Avast when I switched from Norton to Avast. This is what I can't understand, the bitdefender scan should nt be finding them because they aren't there in my inbox. Do you think its possible that email programs keep a blue print of all the emails whether you ask them to be deleted or not? It's pointing to specific mailbox items in thunderbird and outlook and I am 100% sure that they can't exist. I've already run the bitdefender scan twice just to see if it was a one off. I've also disabled system restore.

I can't delete any files because if I delete the files it is referencing the bad emails in, I will lose a complete section/archive of all my emails stored in that location... e.g. C:\Documents and Settings\Emma\Application Data\Thunderbird\Profiles\hsqboa71.default\Mail\Local Folders\To Keep - this has lots of emails in it (and it should not have the email with the virus in it anymore).

I just want to understand why bitdefender thinks it's still there? I've run a full system scan using Avast (the virus application that originally found the problem) and it does not find the problem anymore.

Thanks for the help,

Emma

 

Thanks for the suggestion, I created a new folder and moved the emails into that and then deleted the "to keep" folder. I re-ran the scan and this time bitdefender didn't find anything.

Thanks!

Emma