Blue Screen Startup problems following systenm rebuild

History of the problem.

Computer smelled of burning. Turned off but when rebooted nothing happened – no lights or sounds. Diagnosed as power supply failure. Replaced this but no change so further testing proved motherboard, graphics card and all three disks damaged! CD and DVD drives OK and the memory was exhaustively tested on and off the system and found to be fine. Processor OK as well.

New motherboard graphics cards and disks installed and all drivers updated to the latest versions. XP Pro re-installed.

All this was done by a computer professional

System now Asus A8R-MVP plus Athlon 3800+ with a GeForce 7300GT.
2 GB of RAM.
XP Professional Service Pack 2 plus all updates

Software running on the machine includes Kasperski Anti-virus 6
Spyware Doctor 5.0.0.184
Zone Alarm (free)
WinPatrol

Intermittent fault now occurs in that a blue screen of death appears on boot up while loading Windows. Only happens every few days and the reboot works OK – making it difficult to determine cause as any changes made could not be proved to rectify the situation without spending weeks and weeks on the testing!

When the system booted up today after this problem happened again Windows displayed a message box which said “The system has recovered from a serious error and a log has been created.

Error signature

BCCode : 10000050 BCP1 : 8B1D769C BCP2 : 00000001 BCP3 : 8918701D
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

It offered to send the log to Microsft which I diud but checked before to see what was sent

Contents of Microsoft Error report was

C:\DOCUME~1\PAUL\LOCALS~1\Temp\WERd785.dir00\Mini051507-01.dmp
C:\DOCUME~1\PAUL\LOCALS~1\Temp\WERd785.dir00\sysdata.xml

At this stage Kasperski reported a suspicious action “Suspicious driver installation”

Running process (PID:2568)

C:\Program Files\Spyware Doctor\swdsvc.exe

Process is trying to install driver and gain full access to operating system. Security control will not be available any more)

I allowed this process – hopefully correctly!

Reported error to Microsoft whereupon Microsoft error reporting opened up and said

“Problem caused by Device Driver
You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly.”

Microsoft help page is http://support.microsoft.com/?kbid=322205

Any ideas of what is causing the problem would be much appreciated – bearing in mind I am not very technically competent!

Thanks

 

boot up in safe mode (press f8 repeatedly while booting)

delete the folder "C:\DOCUME~1\PAUL\LOCALS~1\Temp\WERd785.dir00\"
for all the users on your computer.

delete all in c:\windows\minidump\

Delete temp files, internet cache and empty recycle bin for all users.

run checkdisk

in an explorer window right click on the hard drive
choose properties>tools
choose check now
tick automatically repair file system
tick automatically repair sectors
click start
If required click yes perform check at restart
click Ok,OK
restart

run system file checker - it may ask for your windows cd.

start>run>typein
cmd
press return
at the > prompt typein
sfc /scannow (note double n)
press return
type exit to close command window

let us know the outcome.

Studio T

 

DO NOT delete the contents of the minidump folder. It will not make your machine more stable, and it will hinder the troubleshooting process.

Please look at this tutorial:

http://forums.majorgeeks.com/showthread.php?t=35246

 

Thanks guys - I have passed your comments to my engineer. Will let you know how it goes - but more comments very welcome