Blue Screen Warning - My Reports

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Joe Book, May 17, 2016.

  1. Joe Book

    Joe Book Private E-2

    Here is the report from my Roguekiller scan
     

    Attached Files:

    • RK.txt
      File size:
      3.6 KB
      Views:
      3
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  3. Joe Book

    Joe Book Private E-2

    I apologize, I'm doing my best. Very much an amateur. I was uploading the logs as they are completed. One log from Roguekiller, no results from TDSS, no results from Hitman. Currently running the MGtools but it appears to have stalled after GetBrSet.bat, and it has been stalled on "running analyse.exe"
     
  4. Joe Book

    Joe Book Private E-2

    Logs from MGtools
     

    Attached Files:

  5. Joe Book

    Joe Book Private E-2

    Another apology, forgot this one did generate a report. If it would be best for me to start a new thread and post all three reports/logs, I can do that.
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No, stick to this thread please, don't forget the log from Malware Bytes :)
     
  7. Joe Book

    Joe Book Private E-2

    Thanks, I apologize for being a pain. Attached.
     

    Attached Files:

  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there. I am not seeing any malware whatsoever.

    Re run Hitman Pro, enable/activate the free trial and let it remove the bits it is finding.

    How are things running?
     
  9. Joe Book

    Joe Book Private E-2

    That is a huge relief! After your note I had an IT guy review my bluescreen and it appears it has an error code of 0x0000007E and a volsnap.sys - possibly a driver issue or a boot issue. The problem has not recurred.

    Thanks so much for your help!
     
    Kestrel13! likes this.
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome. ;)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     

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