Brand new hard drive didn't stop BSOD

Hello, I am new here and have looked through the boards yesterday and today and didn't find my exact problem so hoping I can get some help without paying an arm and a leg to have someone come to my home and fix this.

Ok, 6 months ago I purchased a HP Pavillion model a6750y desktop. Has built in wireless 802.11 b/g, ATI Radeon HD 3200 graphics, Vista home premium 64 bit w/service pack 1, amd phenom x4 9650 quad core processor, 8GB system memory, and 750GB hard drive.

After a month it had a BSOD, then by January was having them 4-6 times/day. Was still under warranty by BestBuy Geeksquad. Took it in this past weekend and they said it was the hard drive. They replaced it with a Seagate Barracuda SATA that has 1TB and 35MB cache.
Got it up and running Sunday evening and yesterday it Blue screened twice...
The first time I got this on the screen.

Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C000001D
BCP2: FFFFF80001EE313F
BCP3: FFFFFA600960E020
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1



and the one last night is

Problem Event Name: BEX64
Application Name: svchost.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47919291
Fault Module Name: ole32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e041cf
Exception Offset: 00000000001a8100
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: f91d
Additional Information 2: d1fbfad02eeb43414a2d21f43796e3d3
Additional Information 3: 107d
Additional Information 4: abbc73b13012b816d3cc5e6ab0f57d27

and this
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="1065472" CHECKSUM="0x7F550ED" BIN_FILE_VERSION="6.0.6002.18005" BIN_PRODUCT_VERSION="6.0.6002.18005" PRODUCT_VERSION="6.0.6002.18005" FILE_DESCRIPTION="Advanced Windows 32 Base API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.0.6002.18005 (lh_sp2rtm.090410-1830)" ORIGINAL_FILENAME="advapi32.dll.mui" INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x110002" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="6.0.6002.18005" UPTO_BIN_PRODUCT_VERSION="6.0.6002.18005" LINK_DATE="04/11/2009 07:03:39" UPTO_LINK_DATE="04/11/2009 07:03:39" EXPORT_NAME="ADVAPI32.dll" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="389632" CHECKSUM="0x93D5A9CC" BIN_FILE_VERSION="6.0.6002.18005" BIN_PRODUCT_VERSION="6.0.6002.18005" PRODUCT_VERSION="6.0.6002.18005" FILE_DESCRIPTION="GDI Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.0.6002.18005 (lh_sp2rtm.090410-1830)" ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x6B0D3" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="6.0.6002.18005" UPTO_BIN_PRODUCT_VERSION="6.0.6002.18005" LINK_DATE="04/11/2009 07:04:52" UPTO_LINK_DATE="04/11/2009 07:04:52" EXPORT_NAME="GDI32.dll" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="1217536" CHECKSUM="0xE995048F" BIN_FILE_VERSION="6.0.6002.18005" BIN_PRODUCT_VERSION="6.0.6002.18005" PRODUCT_VERSION="6.0.6001.18000" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.0.6001.18000 (longhorn_rtm.080118-1840)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x138952" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="6.0.6002.18005" UPTO_BIN_PRODUCT_VERSION="6.0.6002.18005" LINK_DATE="04/11/2009 07:08:01" UPTO_LINK_DATE="04/11/2009 07:08:01" EXPORT_NAME="KERNEL32.dll" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="1582792" CHECKSUM="0xFB33ACA9" BIN_FILE_VERSION="6.0.6002.18005" BIN_PRODUCT_VERSION="6.0.6002.18005" PRODUCT_VERSION="6.0.6001.18000" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.0.6001.18000 (longhorn_rtm.080118-1840)" ORIGINAL_FILENAME="ntdll.dll.mui" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x187A5E" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="6.0.6002.18005" UPTO_BIN_PRODUCT_VERSION="6.0.6002.18005" LINK_DATE="04/11/2009 07:09:17" UPTO_LINK_DATE="04/11/2009 07:09:17" EXPORT_NAME="ntdll.dll" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1915392" CHECKSUM="0x8C6660CD" BIN_FILE_VERSION="6.0.6002.18005" BIN_PRODUCT_VERSION="6.0.6002.18005" PRODUCT_VERSION="6.0.6000.16386" FILE_DESCRIPTION="Microsoft OLE for Windows" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.0.6000.16386 (vista_rtm.061101-2205)" ORIGINAL_FILENAME="OLE32.DLL.MUI" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1E38DA" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="6.0.6002.18005" UPTO_BIN_PRODUCT_VERSION="6.0.6002.18005" LINK_DATE="04/11/2009 07:07:59" UPTO_LINK_DATE="04/11/2009 07:07:59" EXPORT_NAME="ole32.dll" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="847360" CHECKSUM="0xEE6F2F8D" BIN_FILE_VERSION="6.0.6002.18005" BIN_PRODUCT_VERSION="6.0.6002.18005" PRODUCT_VERSION="6.0.6002.18005" COMPANY_NAME="Microsoft Corporation" FILE_VERSION="6.0.6002.18005" INTERNAL_NAME="OLEAUT32.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD3C2E" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="6.0.6002.18005" UPTO_BIN_PRODUCT_VERSION="6.0.6002.18005" LINK_DATE="04/11/2009 07:08:02" UPTO_LINK_DATE="04/11/2009 07:08:02" EXPORT_NAME="OLEAUT32.dll" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="12897792" CHECKSUM="0xF8C93FC8" BIN_FILE_VERSION="6.0.6002.18005" BIN_PRODUCT_VERSION="6.0.6002.18005" PRODUCT_VERSION="6.0.6001.18000" FILE_DESCRIPTION="Windows Shell Common Dll" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.0.6001.18000 (longhorn_rtm.080118-1840)" ORIGINAL_FILENAME="SHELL32.DLL.MUI" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xC50A41" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="6.0.6002.18005" UPTO_BIN_PRODUCT_VERSION="6.0.6002.18005" LINK_DATE="04/11/2009 07:08:31" UPTO_LINK_DATE="04/11/2009 07:08:31" EXPORT_NAME="SHELL32.dll" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="820224" CHECKSUM="0x8FCFFD68" BIN_FILE_VERSION="6.0.6002.18005" BIN_PRODUCT_VERSION="6.0.6002.18005" PRODUCT_VERSION="6.0.6001.18000" FILE_DESCRIPTION="Multi-User Windows USER API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.0.6001.18000 (longhorn_rtm.080118-1840)" ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xCB1C6" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="6.0.6002.18005" UPTO_BIN_PRODUCT_VERSION="6.0.6002.18005" LINK_DATE="04/11/2009 07:09:02" UPTO_LINK_DATE="04/11/2009 07:09:02" EXPORT_NAME="USER32.dll" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="1147904" CHECKSUM="0xD922EA8B" BIN_FILE_VERSION="8.0.6001.18882" BIN_PRODUCT_VERSION="8.0.6001.18882" PRODUCT_VERSION="8.00.6001.18702" FILE_DESCRIPTION="Internet Extensions for Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet Explorer" FILE_VERSION="8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0338)" ORIGINAL_FILENAME="wininet.dll.mui" INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x12607A" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="8.0.6001.18882" UPTO_BIN_PRODUCT_VERSION="8.0.6001.18882" LINK_DATE="01/02/2010 07:09:29" UPTO_LINK_DATE="01/02/2010 07:09:29" EXPORT_NAME="WININET.dll" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="ole32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="ole32.dll" SIZE="1915392" CHECKSUM="0x8C6660CD" BIN_FILE_VERSION="6.0.6002.18005" BIN_PRODUCT_VERSION="6.0.6002.18005" PRODUCT_VERSION="6.0.6000.16386" FILE_DESCRIPTION="Microsoft OLE for Windows" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.0.6000.16386 (vista_rtm.061101-2205)" ORIGINAL_FILENAME="OLE32.DLL.MUI" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1E38DA" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="6.0.6002.18005" UPTO_BIN_PRODUCT_VERSION="6.0.6002.18005" LINK_DATE="04/11/2009 07:07:59" UPTO_LINK_DATE="04/11/2009 07:07:59" EXPORT_NAME="ole32.dll" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

I cannot open the mini dump files, says it doesn't know what program created them so cannot open. Is the whole computer messed up or something else going on?? Thanks in advance for any and all help. I am not too computer literate, but can do some things on them and am hoping it is something I can fix.

oh not sure if you need to know, but items I connect to the machine on a regular basis is kodak ezshare camera/easyshare gallery, itunes 9 with 4 diff ipods that use it, HP wireless web photosmart printer, and we use a linksys router and att/yahoo dsl modem.

 

Welcome to the forum,svchost is a Windows host process which means something within windows isn't working.

You can't just open dump files you need to navigate to them using windbg.

Here's a guide

http://forums.majorgeeks.com/showthread.php?t=35246

http://www.microsoft.com/whdc/Devtools/Debugging/default.mspx

I'm not sure if it will help though as windb will just give you application name which is svchost it won't tell you exactly what windows service is causing the problem.

I dunno degub all your memory dumps and see,check event manager in administrative tools in control panel for critical errors and any other clues.