browser lagging on wireless virgin connection

I've got a wireless setup at home with (occasionally) 3 laptops connected to it. 2 of the laptops always work fine when using internet, be it with explorer or mozilla. The 3rd, however, randomly goes into lag mode when using either mozilla or explorer, so it’s probably not a particular browser problem, but one with my laptop’s settings. Notably, the other laptops both handle googlemaps perfectly. The 3rd laptops browser will go into immediate lag mode when an attempt is made to view a google map.

The most obvious explanation here is the antivirus setup: the laptop with the problematic browser has virgin media’s PCguard running, while the others don’t. But I’ve tried changing the settings to no avail.

MajorGeeks: any ideas?

 

Hi whazzatt and welcome to Majorgeeks forums

Can you turn off the wireless on the affected laptop and connect it directly to the wireless router via ethernet cable and give it a thorough testing session please?

 

Thanks for the quick reply. Yes, can connect to ethernet, but need instructions on how to do the 'thorough testing session' if you don't mind.

 

Just test it with all the apps that you have problems with on wireless, we need to begin by trying to rule things out of the equation - in this instance, the wireless connection from the affected laptop.

 

Right, so exactly the same thing happens when the ethernet cable is plugged in, except it happens quicker: the typical example is when google maps is used, total shutdown of the browser occurs. Upon reopening it, I have to wait quite a while to get from the google home page (which loads immediately btw) to anything I hit search for. Worth mentioning maybe is the fact that skype stays functional, as it always does, during the crash of the browser. I'm totally stumped.

 

Just seen your reply Halo, will try your advice, many thanks.

 

No surprise that it happens quicker on ethernet - wireless is laggy

Ok, that ruled out any wireless issue, sounds more like a port-blocking problem now, that is likely to be down to security software malfunctioning, Halo has covered that already.

Good luck

 

Yip, This one's solved, very quickly too. Damned PCguard. Taking Halo's advice on security. Thanks to both Halo and Satrow, this has been bugging me for ages.