Browser redirect and sluggish behaviour

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by frigginwillie, Sep 9, 2010.

  1. frigginwillie

    frigginwillie Private E-2

    My father in law clicked on something and now I am tasked with fixing his PC. He claims it was some antivirus update, but we all know better ;)
    I tried running my scanner tools (mbam, SAS the usual) but they would not start so I knew I was up against something nasty. Anyways, I read through your guide, followed it to the letter (I hope)
    The IE browser will redirect when you search in google, usually to .uk links. like when I tried to get to your site, it would not get me there. I reset IE8 in advanced settings and set the home page to major geeks... Just so I can get here.
    Everyonce in awhile I see a new blank window open in the task bar briefly then it disappears and I hear my HDD thrashing.
    I have attached the logs as requested.
    Note, I had run hijack this a long time a go and apparently there are some remnants, but I did not run it after I started on the clean up guide.

    I have eset NOD32 antivirus, Spyware Blaster (upgraded before I realized the problem) and had Window Defender. I ran monthly scans with MBAM ans SAS but had not done so on his PC in three months.

    Thanks for your help. It is appreciated.
     

    Attached Files:

    frigginwillie, Sep 9, 2010
    #1
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please attach the log from running Superantispyware.

    Go to TDSSKiller and Download TDSSKiller.zip to your Desktop

    • Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
    • Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor.
    • Allow the application to run and a window will open showing that it is TDSSkiller from Kaspersky
    • Click Start scan
    • It will run rather quickly and will notify you of whether anything is found or not.
    • Follow the instructions to delete/quarantine if asks you what to do when if finds something.
    Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )

    Please also download MBRCheck to your desktop

    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some data on it
    • Right click on the screen and select > Select All
    • Press Control+C
    • Open a notepad and press Control+V
    • now please ATTACH that report to this thread
     
    Kestrel13!, Sep 9, 2010
    #2

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