Browser redirecting and Adobe Flash update problems

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by ludwick47, Jul 15, 2012.

  1. ludwick47

    ludwick47 Private E-2

    I have recently started having a few problems that I believe to be malware related. It stated about 1 week ago with an Adobe Flash Player update window continuously opening. It didn't seem legitimate to me as it would open multiple windows before I chose rather or not to update on the original window. A did a google search and there were many different sites dealing with similar problems. When I tried to click on one of the sites to get more info, my browser was redirected. I use Microsoft Security Essentials and the next thought was to run a scan. However, MSE had been turned off and the program would not allow me to turn it back on. I received an error message saying: Couldn't start the Security Essentials service. There was an error code of 0x80070424. Having used MajorGeeks in the past, I came here and went through the steps on the Read & Run Me First post. The problems went away temporarily but each one of them has returned. My logs are attached. Thank you.
     

    Attached Files:

    ludwick47, Jul 15, 2012
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please download ComboFix to your desktop and run it. Do not do anything while it runs. Attach the log when it is finished.
     
    TimW, Jul 16, 2012
    #2
  3. ludwick47

    ludwick47 Private E-2

    ComboFix log.
     

    Attached Files:

    • log.txt
      File size:
      10.9 KB
      Views:
      2
    ludwick47, Jul 16, 2012
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are you still having issues?
     
    TimW, Jul 17, 2012
    #4
  5. ludwick47

    ludwick47 Private E-2

    I haven't noticed redirection problems (also haven't been browsing much). The Adobe popups seem to have gone away too. However, Microsoft Security Essentials is still having the same problem as before.
     
    ludwick47, Jul 17, 2012
    #5
  6. ludwick47

    ludwick47 Private E-2

    Update - I am still having redirection issues. The most recent case involved me doing a google search and being redirected after clicking on one of the sites that were found.
     
    ludwick47, Jul 17, 2012
    #6
  7. ludwick47

    ludwick47 Private E-2

    It appears that google seems to be one of the main problems. I did the exact same search on yahoo and was able to click on the site without any issues.
     
    ludwick47, Jul 17, 2012
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).Make sure that you watch for the license agreement for TrendMicro HijackThis and click on the Accept button TWICE to accept ( yes twice ).

    Then attach the below logs:

    * C:\MGlogs.zip
     
    TimW, Jul 18, 2012
    #8
  9. ludwick47

    ludwick47 Private E-2

    Here it is.
     

    Attached Files:

    ludwick47, Jul 18, 2012
    #9
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware, but I suggest that you clean out these folders:

    C:\Documents and Settings\Brian Bobbitt\Local Settings\temp\
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Internet Explorer\DOMStore
    C:\Documents and Settings\LocalService\Local Settings\temp\Temporary Internet Files\Content.IE5
     
    TimW, Jul 19, 2012
    #10

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