BSOD and Display stop responding

Copuld anybody help me fix this its really starting to annoy me .... every since i bought this computer i got display driver but ive been keeping the information that i get on BSOD and such.

I get alot of Display driver has stopped responding when i try to livestream or play games but it will also happens when i just look at the web browser.

BSOD #1 error
0x0000007E - Atikmdag.sys (i think there connected)

BSOD #2 error
0x0000007E

BTW the temp is usualy around 65 - 75*C (when i game)
and the CPU usage around half when i run a high game
i use like 6 usb item and use 600PSU

Does anybody see a link on these? i really want to get my pc stable its really bugging me i cant do long time gaming cuz it will crash randomly and such.

Thanks in advance,
Zoldun

 

Display driver has stopped responding = a TDR problem: http://msdn.microsoft.com/en-us/library/windows/hardware/ff570087(v=vs.85).aspx TDR troubleshooting: http://www.sysnative.com/forums/blogs/usasma/23-stop-0x116-0x117-troubleshooting.html

0x7E can be triggered by a large range of issues:

So, it does look like your graphics card or drivers are likely to be the problem, though it's possible that something else is interfering.

Follow these instructions carefully: http://www.sysnative.com/forums/bso...ctions-windows-8-1-8-7-and-windows-vista.html and then reply with your details and attach the zipped folder back here and we'll see what we can discover.

 

ok i will give that a whirl

 

Here are the zip files when u said details what do you mean ? and its been giving me display driver stop responding since i got it.

Is there anyway i can make sure its is/not a fecked GPU ... originally i was told it might be a PSU problem but that didnt change anything after upgrading.

 

· OS - Windows 8.1, 8, 7, Vista ? Windows 7
· x86 (32-bit) or x64 ? 64
· What was original installed OS on system? Windows 7 home prem
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM version
· Age of system (hardware) around 1 year and a half
· Age of OS installation - have you re-installed the OS? few months

· CPU
· Video Card - 2048MB ATI AMD Radeon HD 7800 Series (ATI AIB)
· MotherBoard - ASUSTeK COMPUTER INC. P8Z77-V LX (LGA1155)
· Power Supply - Power station - 600WATT

· System Manufacturer
· Exact model number (if laptop, check label on bottom) umm im not sure Asus i think

· Laptop or Desktop? Desktop

 

2 crash dumps that were Driver Verified yet they point to the Windows kernel, frequently indicative of a hardware problem. Please turn off Driver Verifier now, it's designed to stress the machine and usually only used for 24-48 hours.

Almost all the dumps point to hardware (mostly graphics-related) or memory corruption (could be corruption of drivers whilst loaded in memory).

The easiest way to test your graphics card is to loan it out to a friend/colleague to test for a few hours/days, ensure s/he has a decent quality PSU with sufficient wattage.

Your PSU is from Novatech, yes? They would not normally stock rubbish PSUs, it's possible that it's a bad example. Are all the signs/symptoms the same as they were prior to the PSU change?

There are some problems reported by BEX (with WOW and Skype), these are often security/DEP-related.

You need to update to SP1 and install all security updates subsequently.

There's a Hotfix available that might be relevant to the usbvideo.sys crash: http://support.microsoft.com/kb/979538 (probably only useful if you don't update to SP1).

There are 2 problem drivers installed, update or uninstall them ASAP:
xusb21.sys Thu Aug 13 23:10:17 2009 (4A848F49)
XBox USB wireless controller [br] BSOD issues in Win7 with 2009 driver (found in mid-2012)
http://www.carrona.org/drivers/driver.php?id=xusb21.sys

RTCore64.sys Mon Mar 11 05:32:06 2013 (513D6C56)
RivaTuner/EVGA Precision/MSI Afterburner (known BSOD issues w/Win7)
http://www.carrona.org/drivers/driver.php?id=RTCore64.sys

BSOD BUGCHECK SUMMARY

Code:

[font=lucida console]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Aug 20 20:56:35.302 2014 (UTC + 1:00)
System Uptime: 0 days 7:15:58.223
BugCheck C4, {91, f, fffff880033e00c0, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4944 )
BUGCHECK_STR:  0xc4_91
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Aug 20 13:38:57.986 2014 (UTC + 1:00)
System Uptime: 1 days 23:44:56.908
BugCheck 1000007E, {ffffffffc0000005, fffff88010383dbb, fffff88005fe9328, fffff88005fe8b80}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+c7dbb )
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Aug 16 11:11:01.645 2014 (UTC + 1:00)
System Uptime: 0 days 0:02:02.566
BugCheck 1000007E, {ffffffffc0000005, fffff8800279601a, fffff880035a1958, fffff880035a11b0}
Probably caused by : usbvideo.sys ( usbvideo!LoadPowerLineFrequency+2ce )
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Aug 15 00:33:12.982 2014 (UTC + 1:00)
System Uptime: 0 days 10:49:40.903
BugCheck C4, {91, f, fffffa8021940a10, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4944 )
BUGCHECK_STR:  0xc4_91
PROCESS_NAME:  Battle.net.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Aug 12 18:15:44.714 2014 (UTC + 1:00)
System Uptime: 0 days 2:36:43.635
BugCheck 3B, {c0000005, fffff96000285d7c, fffff8800953eff0, 0}
Probably caused by : win32k.sys ( win32k!GreDeleteWnd+14 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  OBS.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Jul 29 06:38:53.613 2014 (UTC + 1:00)
System Uptime: 0 days 15:59:50.534
BugCheck 1A, {41790, fffffa8005739000, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+339d6 )
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  rundll32.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Jul  8 02:32:03.085 2014 (UTC + 1:00)
System Uptime: 2 days 10:10:38.866
BugCheck 1A, {5003, fffff70001080000, 90e, 91000001214}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3690c )
BUGCHECK_STR:  0x1a_5003
PROCESS_NAME:  SearchFilterHo
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Jun 25 23:38:21.344 2014 (UTC + 1:00)
System Uptime: 1 days 2:03:10.264
BugCheck 1A, {41790, fffffa80059f2920, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+339d6 )
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  OBS.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Jun 22 19:03:19.805 2014 (UTC + 1:00)
System Uptime: 0 days 0:00:15.742
BugCheck 1000007E, {ffffffff80000003, fffff8800276aaf5, fffff8800357df78, fffff8800357d7d0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Jun 22 16:32:47.382 2014 (UTC + 1:00)
System Uptime: 2 days 20:41:03.793
BugCheck 124, {0, fffffa801c3a5028, be200000, 5110a}
Probably caused by : GenuineIntel
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/font]

 

when i click delete existing settings it said no settings were changed in driver verifier.

So you suggest i try upgrad to sp1 and security and Test the GPU ?

TBH it seems to point to the GPU ive had display has crashed ever since first day i got it and i thought it might be currupted and reformatted my pc a few times but didnt help ... i duno if that sorts that or not.

But ill try upgrading and look into tersting another GPU or something

Thanks for your help satrow

 

Try this:

The easiest way to test the GPU is in a different, known good, computer with a decent PSU (a 7850 is fine on 450W). Swap GPUs if you can, your 600W should power almost any GPU. A few hours stress testing them should give you a clear result.

If you're stuck with the duff GPU while waiting for a replacement, update or remove those 'bad' drivers, that should reduce the chances of a memory corruption BSOD, it won't affect the chances of a hardware BSOD.

After the removal/updating of those drivers, you might get it stable enough to install SP1 (and updates) ready for your new card - just don't game/watch videos etc while it's downloading/updating though.

 

You should have contacted the place you purchased the computer. You may have a hardware problem because a new computer should not crash on Day 1.

 

I can because i opened the case and changed the PSU i apparently voided the warrenty i still do not get that you are not even allowed to just make sure evrything is connected fine.

I have been using DVI instead of the HDMI and its been crashing a hell of a lot less its only crashed once while with playing games and whatnot ... so i get the feeling it might be the HDMI socket or the GPU itself.

Just wanted to say thanks for the help