BSOD and Trojan found during clean up

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by mfozaydin, Oct 14, 2012.

  1. mfozaydin

    mfozaydin Private E-2

    Hi Major Geeks,

    I tried to open up Mozilla and I kept getting BSOD so I did the necessary scans and during Hitman Pro36 2 trojan viruses found. I am attaching all the logs. Please help.

    Best regards.
     

    Attached Files:

    mfozaydin, Oct 14, 2012
    #1
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Have hitmanpro delete what it finds and then tell me if you can open Mozilla Firefox. I will then continue to check the Mglogs.zip. :)
     
    Kestrel13!, Oct 15, 2012
    #2
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    That's not malware. ;)

    It's part of ADSL modem software.
     
    Last edited: Oct 15, 2012
    chaslang, Oct 15, 2012
    #3
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Download and run OTM.

    Download OTM by Old Timer and save it to your Desktop.

    • Right-click OTM.exe And select " Run as administrator " to run it.
    • Paste the following code under the [​IMG] area. Do not include the word Code.

    Code:
    :Files
C:\WINDOWS\system32\6E12B1809E.sys

:Commands
[emptytemp]
[Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large [​IMG] button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
    Kestrel13!, Oct 15, 2012
    #4
  5. mfozaydin

    mfozaydin Private E-2

    Kestrel,

    I ran the OTM and here are the results. I am also attaching the MGlogs.zip.

    Thanks for the help.

    Regards.

    All processes killed
    ========== FILES ==========
    File/Folder C:\WINDOWS\system32\6E12B1809E.sys not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->FireFox cache emptied: 5890431 bytes
    ->Flash cache emptied: 492 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: LogMeInRemoteUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: M.Fevzi Ozaydin

    User: MB7E0~1~FEV

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 664 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 6.00 mb


    OTM by OldTimer - Version 3.1.21.0 log created on 10162012_005912
     

    Attached Files:

    mfozaydin, Oct 16, 2012
    #5
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Can you explain how things are running please?
     
    Kestrel13!, Oct 16, 2012
    #6
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The C:\WINDOWS\system32\6E12B1809E.sys file is just part of DivX ;)
     
    chaslang, Oct 16, 2012
    #7
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Oh, I didn't find ANYthing upon researching that file name, thanks Chas.

    I guess there are no issues.
     
    Kestrel13!, Oct 16, 2012
    #8
  9. mfozaydin

    mfozaydin Private E-2

    Kestrel,
    Things are not allright at all. I can't open neither Mozilla nor Explorer when I attempt I get the BSOD immediately I had to reboot in Safe Mode to respond so I need help.
    Thanks.
     
    mfozaydin, Oct 17, 2012
    #9
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I suggest that you post about this in the software forum.
     
    Kestrel13!, Oct 17, 2012
    #10
  11. mfozaydin

    mfozaydin Private E-2

    Kestrel,

    I can do that but I would like to ask you that does this mean you don't think every time I try to open any browser or today I noticed I don't even have to try to open one I keep getting BSOD is not related to any malware? At the end of Hit Man Pro36 I got 2 Trojans found message but I did not do anything as you guys say in Read and Run Me First that I attached it to your attention so If this is not malware related I am happy and I take this topic to Software then.

    Could you please tell me at least what it might be related to in your opinion?

    Thanks for your help.
     
    mfozaydin, Oct 17, 2012
    #11
  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    The only thing that Hitman is detecting is
    and Chas already said that was not malware.
     
    Kestrel13!, Oct 17, 2012
    #12

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