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Please follow these instructions and when done, attach the requested logs: READ & RUN ME FIRST. Malware Removal Guide

 

Download OTL to your desktop.

Double-click OTL.exe to start the program.

• Copy and Paste the following code into the Custom Scans/Fixes textbox. Do not include the word Code

Code:

:processes
:killallprocesses
:files
C:\ProgramData\Microsoft\Windows\DRM\6FF4.tmp
C:\ProgramData\Microsoft\Windows\DRM\8557.tmp
C:\ProgramData\-pL6SPqGlkwVbyU
C:\ProgramData\-pL6SPqGlkwVbyUr
C:\ProgramData\pL6SPqGlkwVbyU
:commands
[PURITY]
[EMPTYTEMP]
[RESETHOSTS]
[REBOOT]

• Then click the Run Fix button at the top.
• Click the OK button.
• OTL may ask to reboot the machine. Please do so if asked.
• The report should appear in Notepad after the reboot. Just close notepad and attach this log form OTL to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\MGlogs.zip

Make sure you tell me how things are working now!