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Discussion in 'Malware Removal' started by Joey Jiggles, Jun 22, 2011.

  1. Joey Jiggles

    Joey Jiggles Corporal

    My computer went crazy last week and I have done so much to try to get it back to normal I need some serious help. If I do not run Rkill I can not browse in my Firefox it takes me to different sites.

    Malware is NOW reading 0
    Rkill is saying thins: C:\WINDOWS\system32\grpconv.exe
    VDSkill took out my rootkit virus that was in there.
    Commy.exe will do everything but can not produce a log.
    OTL will not run.

    Thank you!
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. Joey Jiggles

    Joey Jiggles Corporal

    I ran TDSKiller and it came up with nothing.

    I can not run my Safe Mode and my computer is still acting strange. I can not click on anything in a google search without it routing me to some other page!!
  4. Joey Jiggles

    Joey Jiggles Corporal

    SUPERAntiSpyware Scan Log


    SUPERAntiSpyware Scan Log

    Generated 06/23/2011 at 10:36 AM

    Application Version : 4.54.1000

    Core Rules Database Version : 7313
    Trace Rules Database Version: 5125

    Scan type : Quick Scan
    Total Scan Time : 00:14:48

    Memory items scanned : 478
    Memory threats detected : 0
    Registry items scanned : 2063
    Registry threats detected : 0
    File items scanned : 10947
    File threats detected : 2

    Adware.Tracking Cookie
    C:\Documents and Settings\Debbie\Cookies\debbie@at.atwola[1].txt
    C:\Documents and Settings\Debbie\Cookies\debbie@doubleclick[1].txt

    Attached Files:

    Last edited by a moderator: Jun 23, 2011
  5. Joey Jiggles

    Joey Jiggles Corporal

    My combo log finally worked!

    Attached Files:

    Last edited by a moderator: Jun 23, 2011
  6. Joey Jiggles

    Joey Jiggles Corporal

    Root Repeal:

    ( EDIT TimW - Removed inline logs, no virus found )
    Last edited by a moderator: Jun 23, 2011
  7. Joey Jiggles

    Joey Jiggles Corporal

    (deleted all info) accidentally posted twice.
  8. Joey Jiggles

    Joey Jiggles Corporal

    Find attached MGlogs

    Attached Files:

  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No, it didn't. It found an MBR infection and fixed it.

    Please also download MBRCheck to your desktop

    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...

    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:

    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
    • Attach this log to your next message.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    c:\documents and settings\LocalService\Application Data\Itf2chA4.bat
    c:\documents and settings\LocalService\Application Data\FBN9SYSh.bat
    c:\documents and settings\LocalService\Application Data\pHXQREYr.bat
    c:\documents and settings\Debbie\Application Data\um0tnw4sr.bat
    C:\Documents and Settings\Debbie\Local Settings\Application Data\1pu4igwom771p2571ra12y7fk5447qc4010k6c3cbv2p5ub
    C:\Documents and Settings\Debbie\Local Settings\Application Data\D476B8FF-3329-AD4A-7E52-37F79DB8B38F.txt
    C:\Documents and Settings\Debbie\Local Settings\Application Data\e435621oji8hg
    C:\Documents and Settings\All Users\Application Data\1pu4igwom771p2571ra12y7fk5447qc4010k6c3cbv2p5ub
    C:\Documents and Settings\All Users\Application Data\e435621oji8hg
    C:\Documents and Settings\Debbie\Templates\1pu4igwom771p2571ra12y7fk5447qc4010k6c3cbv2p5ub
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below


    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below log:

    • C:\MGlogs.zip
    • MBRCheck log

    Make sure you tell me how things are working now!
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please also attach all items in future rather than posting inline. ;)
  11. Joey Jiggles

    Joey Jiggles Corporal

    My machine seems to be running great! I can't thank you enough. I truly mean that. This was my work computer and my boss was not happy with me.

    Attached Files:

  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Looks good. Just use windows explorer to find and delete:
    C:\Documents and Settings\Debbie\Templates\e435621oji8hg

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:

    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0

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  13. Joey Jiggles

    Joey Jiggles Corporal

    I can't thank you enough for your quick responses and help.

  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)

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