Can not boot with out safe mode can not run any antivirus

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by usmc_wife_1345, Oct 26, 2009.

  1. usmc_wife_1345

    usmc_wife_1345 Private E-2

    Okay so I am having major problems! Run ning Windows XP First I started getting all these porn popups and nothing made them go away. So I ran a Ccleaner, and Spybot S&D. I was prompted to reboot. I did. when I got to log in screen, it immediately prompted an automatic reboot citing a NT Authority\system reboot. So I rebooted in safe mode with networking, came here and have tried to follow read and run me first. Now every time I try to run SuperAntiSpyware, it starts to run, shows 2 trojans and something else, then stops running and I no longer have access to it. So I tried running malewarebytes (also renamed it mb.exe). Same thing. Starts to run, dissapears then I no longer have access to it. Happened to spy bot S&D. Came here and tried to access the online SuperAntiSpyware. No go. Runs, picks up 2 Trojans and quits working. HELP!!! I can not boot in normal mode.
     
  2. usmc_wife_1345

    usmc_wife_1345 Private E-2

    Not trying to bump, I have an update...


    I finally got combofix to work. Ran it. It detected a rootkit. It removed a bunch of infected stuff. This allowed me to boot in normal mode and download/run malewarebytes
    I've also attached a couple of logs. Not sure if they are time stamped. But the order of running was
    Root repeal last night
    CF alog fter running it
    Malwarebytes


    I still can not run SAS but am actively trying.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I need the log from running C:\MGTools.exe --> C:\MGLogs.zip.

    In the meantime, run this: Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract+ avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * -Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Then attach the below logs:

    * C:\Avenger.txt
    * C:\MGlogs.zip
     
  4. usmc_wife_1345

    usmc_wife_1345 Private E-2

    Here are the logs
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Once more.

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 6"
    Java(TM) 6 Update 13

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    * Run avenger.exe by double-clicking on it.
    * -Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.
    -
    Now run Ccleaner to clean out only temp files and nothing else!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\Avenger.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  6. usmc_wife_1345

    usmc_wife_1345 Private E-2

    Thanks for all your help! I've attached the files.

    The only problem i am having at this time is my connection to the internet and I have no idea if it is related or not. About once a day, I loose wireless connection. I try to repair the connection and it gets stuck on "disabling wireless connection" so then when I try to reboot, it gets stuck on "windows is logging off"

    Also, can I now delete the old log files I have?
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. However, run this: Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    As to your internet issues, you could try opening SAS and go to the preferences, then the repairs and scroll down to fix your internet connection. If that doesn't work, then I suggest you post in either the software or networking forum.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore ato create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     

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