Cannot communicatate with Kernel - Scan logs attached

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by diver79, Dec 7, 2009.

  1. diver79

    diver79 Private E-2

    Hi.

    I have 3 PCs on the same network that were infected with various trojans. Nod 32.ver 3.0 is running on all three. I have ran the scans according to the guide and have attached the appropriate logs.

    Prior to running the scans I was receiving a 'Cannot communicatate with Kernel' error when attempting to manually launch Nod. After running the scans the error is still there.

    It is the same problem for all three machines, though some had more infections than others, neither of them will launch Nod.

    Appreciate your help on this one.

    Thanks

    Diver
     

    Attached Files:

  2. diver79

    diver79 Private E-2

    Here are the MG logs
     

    Attached Files:

  3. diver79

    diver79 Private E-2

    Looks like this is an issue with Nod itself, will re-install and see if that fixes it.
     
  4. diver79

    diver79 Private E-2

    OK, the re-install got Nod back on it again, can anyone tell from the logs if there is anything else that needs attention?
     
  5. evilfantasy

    evilfantasy Malware Fighter

    Do you know what this is?

    Code:
    O4 - HKLM\..\Run: [PspUsbCf] PspUsbCf.exe 
    Download Disable/Remove Windows Messenger to the desktop to remove Windows Messenger.

    Do not confuse Windows Messenger with MSN Messenger or Windows Live Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Unzip the file on the desktop. Open the MessengerDisable.exe and choose the bottom box - Uninstall Windows Messenger and click Apply.

    Exit out of MessengerDisable then delete the two files that were put on the desktop.



    "Java 2 Runtime Environment, SE v1.4.2_03" <- Way out of date! Should have been fixed in the READ ME.

    See here: Updating Sun Java




    Please go to Jotti's malware scan
    (If more than one file needs scanned they must be done separately and logs posted for each one)

    * Copy the file path in the below Code box:
    Code:
    c:\windows\system32\jrshed.exe.bat
    * At the upload site, click once inside the window next to Browse.
    * Press Ctrl+V on the keyboard (both at the same time) to paste the file path into the window.
    * Next click Submit file
    * Your file will possibly be entered into a queue which normally takes less than a minute to clear.
    * This will perform a scan across multiple different virus scanning engines.
    * Important: Wait for all of the scanning engines to complete.
    * Once the scan is finished, Copy and then Paste the link in the address bar into your next reply.

    Also scan and post the results to this file please.

    Code:
    c:\windows\system32\jhm.exe
     

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