Can't access certain sites, anti-virus, microsoft.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by FrankS, Jan 24, 2009.

  1. FrankS

    FrankS Private E-2

    Hi folks, any help appreciated.
    I can't access microsoft websites, or AVG update, SAS update or MalwareByte's update.
    All other sites seem to be fine, great eh?

    Running Windows XP SP 2.

    Tried ifconfig/ flushdns but still no joy.

    Followed malware removal guide and after completion it now appears I can access microsoft but none of the others, strange methinks.
    Now I couldn't update the anti-virus programs before running the scans automatically or manually but logs are attached.
    I'm at my wit's end here so any advice is helpful since supposedly I'm clean!
     

    Attached Files:

  2. FrankS

    FrankS Private E-2

    Second post to attach SAS log.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    o If it is not on your Desktop, the below will not work.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    
    KILLALL::
    
    NetSvcs::
    wjyivjc
    rgwasa
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    [​IMG]
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Attach the new log and tell me how things are running.
     
  4. FrankS

    FrankS Private E-2

    Ok Tim, tried this but AVG was getting in the way so I ran the process again from Safe mode, no networking.

    Firefox is very slow to load and I'm getting a 'generic host process' clash where I lose all audio, both system sounds and any music, speech etc unless I reboot constantly.

    AVG is also picking up attempted worms/trojans every few hours but seems to be healing/quarantining them ok.All seem to be coming from temporary internet files/IE 5.content.

    Combo log attached.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Then you need to run CCleaner and then also ATF Cleaner by Atribune
     

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