Can't boot after running SuperAntiSpyware

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Goombah, Aug 20, 2008.

  1. Goombah

    Goombah Private E-2

    If it is helpful, I can provide a more detailed history of how I got to this point.

    Last night, I was following the "Read and Run Me" post, when I got to the section for cleaning Windows XP. I ran SuperAntiSpyware, and when I checked back, it had found only one file, located within my Daemon Tools. I thought that the worst that could happen is that I may need to uninstall Daemon Tools, so I let it remove the file. It then prompted me for a reboot. Now my machine will not boot, even in safe mode. I'm now stuck in the BSOD/Reboot infinite loop. My laptop came with Windows XP Media Edition pre loaded on it, so I do not have a CD to boot from or to run a repair/ reinstall.

    Right now, I am concerned mostly about the number of photos and financial records that are on the drive. Can I pull the hard disk, set it up as a slave, and retrieve what I need? Is there anything that can be done for my laptop without the CD?

    Thanks in advance--
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    I'm very sorry to hear of the problem that SAS appears to have cause you.

    Yes that would be a good idea to save all of your important information

    If your laptop has a recovery partition on it, you may be able to restore it to the state it was shipped to you but make sure you try to backup your important data before trying this.
     

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