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can't connect to internet after rootkit

Discussion in 'Malware Removal' started by Jaggy95, Dec 6, 2012.

  1. Jaggy95

    Jaggy95 Private E-2


    I can't connect to internet anymore after finding a rootkit on my pc.Avast says it's removed but i still can't connect to internet so it's probally still there.Scanned my pc with the programs that were listed except hitman pro because u need internet for that and u get that i think.Any chance u guys can help me?:confused

    already thx

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.babylon.com/?affID=11...HP_ss&mntrId=4e52c0b1000000000000944452c38cb9
    O2 - BHO: Advanced SystemCare Browser Protection - {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\PROGRA~1\IObit\ADVANC~2\BROWER~1\ASCPLU~1.DLL (file missing)
    O4 - HKLM\..\Run: [18.exe] C:\Documents and Settings\Administrator\Application DataMicrosoft\System\Services\18.exe
    O4 - HKCU\..\Run: [18.exe] C:\Documents and Settings\Administrator\Application DataMicrosoft\System\Services\18.exe

    After clicking Fix, exit HJT.

    Please download OTM by Old Timer and save it to your Desktop.
    • Right-click OTM.exe and select Run as administrator to run it.
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    C:\Documents and Settings\Administrator\Application DataMicrosoft\System\Services\18.exe
    C:\Documents and Settings\All Users\Application Data\Premium\OptimizerPro1\OptimizerPro1.exe
    C:\Documents and Settings\All Users\Application Data\Premium\OptimizerPro1\profile.ini
    C:\Documents and Settings\All Users\Application Data\Premium\OptimizerPro1
    C:\Documents and Settings\All Users\Application Data\Premium
    C:\Documents and Settings\Administrator\Application DataMicrosoft
    C:\Documents and Settings\Administrator\Local Settings\Application Data\Conduit
    C:\Documents and Settings\Administrator\Local Settings\Application Data\iLivid
    C:\Documents and Settings\All Users\Application Data\SpeedyPC Software
    C:\Documents and Settings\All Users\Application Data\Tarma Installer
    C:\Program Files\Conduit
    C:\Documents and Settings\Administrator\Local Settings\Temp\*.*
    ipconfig /flushdns /c
    "Google Update"=-
    "Google Update"=-
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{96bd48dd-741b-41ae-ac4a-aff96ba00f7e}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\HKCU]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\HKLM]
    [start explorer]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large [​IMG] button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.

    Now you need to run MSconfig and put your PC into normal startup mode. You have stopped services that you need to have running. And you should not be using MSconfig as a startup manager anyway.

    Now be patient while doing the below. The fixes can sometimes take quite awhile to run. Especially the permissions repairs. It may be best to kick it off and goto bed or do something else. It is better not to run anything while the repairs are going on.

    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!

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