can't delete messages in outlook 2007

Windows Vista and outlook 2007 (all updates applied) We are unable to delete,move or rename some messages in the inbox. have switched off avg antivirus no change. have run both chkdsk and scanpst with no change. anybody got any ideas

 

Have you ran any anti-virus scans ?
Are you getting any error messages when trying to delete ?
Try highlighting the emails you wish to delete, then press shift>delete on your keyboard !

Rusty !

 

hi, thanks for reply, ran avg network scan, no result, tried shift/delete no good. the error message is as follows "the message interface has returned an unknown error" then gives you the usual rubbish about closing down and restaring etc.

 

Try this click this link http://support.microsoft.com/kb/912803/en-us and i think you may be able to sort your problems out !
If not come back and let us know !

Cheers Rusty !

 

Hi there again Taffy you could also take a good look at this http://forums.majorgeeks.com/showthread.php?t=79744 what Major Attitude has written up regarding issues with OE, it highlights problems exactly what your experiencing !

Rusty !