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cant find Intel 82801DB ICH4 audio driver

Discussion in 'Software' started by hazeem, Jun 3, 2008.

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  1. hazeem

    hazeem Private E-2

    hello... i have a problem... i just reformatted my pc...
    other device working as usually except my sound driver...
    here wat everest gave me... i hope someone could help me... please...

    Field Value
    Computer
    Operating System Microsoft Windows XP Professional
    OS Service Pack Service Pack 2
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name USER-5B9E18D888
    User Name user

    Motherboard
    CPU Type Intel Pentium 4, 1800 MHz (18 x 100)
    Motherboard Name Unknown
    Motherboard Chipset Intel Morgan Hill i865GV
    System Memory 240 MB (PC2700 DDR SDRAM)
    BIOS Type Award (11/08/07)
    Communication Port Communications Port (COM1)
    Communication Port Communications Port (COM2)
    Communication Port HSDPA Diagnostics Interface (COM4)
    Communication Port HSDPA PCUI Device (COM5)
    Communication Port Printer Port (LPT1)

    Display
    Video Adapter Intel(R) 82865G Graphics Controller (96 MB)
    3D Accelerator Intel Extreme Graphics 2
    Monitor Dell E151FPb [15" LCD] (7W2103B10S5U)

    Multimedia
    Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]

    Storage
    IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
    Floppy Drive Floppy disk drive
    Disk Drive QUANTUM FIREBALLlct20 20 (19 GB, 4500 RPM, Ultra-ATA/100)
    Optical Drive SAMSUNG CD-ROM SC-152A (52x CD-ROM)
    SMART Hard Disks Status OK

    Partitions
    C: (NTFS) 10001 MB (760 MB free)
    D: (NTFS) 9460 MB (1111 MB free)
    Total Size 19461 MB (1871 MB free)

    Input
    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse PS/2 Compatible Mouse

    Network
    Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC
    Network Adapter WAN (PPP/SLIP) Interface (10.58.126.31)
    Modem HSDPA USB Modem

    Peripherals
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
    USB Device HSDPA Diagnostics Interface (COM4)
    USB Device HSDPA PCUI Device (COM5)
    USB Device HSDPA USB Modem
    USB Device USB Composite Device
    USB Device USB Mass Storage Device
     
  2. dlb

    dlb MajorGeek

    Welcome to Major Geeks!
    Have you installed the chipset software? http://downloadcenter.intel.com/Det...&OSFullName=Windows* XP Professional&lang=eng
    Unfortunately, the info provided above doesn't really help pinpoint the audio driver, and installing the chipset driver won't fix the audio, but it might allow for Everest to get an accurate report for the audio driver. The "Intel 82801DB ICH4 - AC'97 Audio Controller" is just the interface that allows the main chipset to communicate to the audio chipset; it is not the actual chip the produces the sound. However, because you have a RealTek network chip, I'm going to take a shot, and say that the RealTek audio drivers might work. Download 'em from here: http://www.majorgeeks.com/Realtek_AC97_Drivers_d4400.html If that doesn't work, download and unzip and run Unknown Devices; it's a free utility that provides details about.... you guessed it.... unknown devices. It's usually more accurate than many of the other system info tools so give it a go. Download it here http://www.majorgeeks.com/Unknown_Devices_d3908.html

    Good luck, and let us know what happens!
     
  3. hazeem

    hazeem Private E-2


    thanks dlb...
    i tried install AC'97 drivers.. it didnt work..
    and about the unknown device.. its say the same thing.. that is Intel 82801DB ICH4 - AC'97 Audio Controller.. but its say "***Note: AC'97 Detection is unreliable"... maybe i can give a help with belarc advisor... here what belarc gave me...

    Operating System System Model
    Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
    Processor a Main Circuit Board b
    1.80 gigahertz Intel Pentium 4
    8 kilobyte primary memory cache
    256 kilobyte secondary memory cache Board: i865-W83627
    Bus Clock: 100 megahertz
    BIOS: Phoenix Technologies, LTD 6.00 PG 11/08/2007
    Drives Memory Modules c,d
    20.41 Gigabytes Usable Hard Drive Capacity
    1.95 Gigabytes Hard Drive Free Space

    SAMSUNG CD-ROM SC-152A
    3.5" format removeable media [Floppy drive]

    QUANTUM FIREBALLlct20 20 [Hard drive] (20.42 GB) -- drive 0, s/n 552147031476, rev APL.0900, SMART Status: Healthy 240 Megabytes Installed Memory

    Slot 'A0' is Empty
    Slot 'A1' is Empty
    Slot 'A2' has 256 MB
    Slot 'A3' is Empty
    Local Drive Volumes

    c: (NTFS on drive 0) 10.49 GB 782 MB free
    d: (NTFS on drive 0) 9.92 GB 1.17 GB free

    Network Drives
    None detected
    Users (mouse over user name for details) Printers
    local user accounts last logon
    user 6/4/2008 8:38:56 AM (admin)
    local system accounts
    Administrator never (admin)
    Guest never
    HelpAssistant never
    SUPPORT_388945a0 never


    Marks a disabled account; Marks a locked account None detected
    Controllers Display
    Standard floppy disk controller
    Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
    Primary IDE Channel [Controller]
    Secondary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
    DELL E151FPb [Monitor] (15.2"vis, s/n 7W2103B10S5U, October 2003)
    Bus Adapters Multimedia
    Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
    Communications Other Devices
    HSDPA USB Modem


    Realtek RTL8139 Family PCI Fast Ethernet NIC
    Dhcp Server: none responded
    Physical Address: 00:E0:4C:19:17:C3

    Networking Dns Servers: 202.188.0.133
    202.188.1.5
    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    PS/2 Compatible Mouse
    USB Composite Device
    USB Mass Storage Device
    USB Root Hub (4x)
     
  4. hazeem

    hazeem Private E-2

    thank you... i tried realtek AC'97.. didnt work..
    about the unknown device... it say the same thing.. Intel 82801DB ICH4 - AC'97 Audio Controller... here what belarc advisor gave me... i hope it will help...


    Operating System System Model
    Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
    Processor a Main Circuit Board b
    1.80 gigahertz Intel Pentium 4
    8 kilobyte primary memory cache
    256 kilobyte secondary memory cache Board: i865-W83627
    Bus Clock: 100 megahertz
    BIOS: Phoenix Technologies, LTD 6.00 PG 11/08/2007
    Drives Memory Modules c,d
    20.41 Gigabytes Usable Hard Drive Capacity
    1.61 Gigabytes Hard Drive Free Space

    SAMSUNG CD-ROM SC-152A
    3.5" format removeable media [Floppy drive]

    QUANTUM FIREBALLlct20 20 [Hard drive] (20.42 GB) -- drive 0, s/n 552147031476, rev APL.0900, SMART Status: Healthy 240 Megabytes Installed Memory

    Slot 'A0' is Empty
    Slot 'A1' is Empty
    Slot 'A2' has 256 MB
    Slot 'A3' is Empty
    Local Drive Volumes

    c: (NTFS on drive 0) 10.49 GB 855 MB free
    d: (NTFS on drive 0) 9.92 GB 750 MB free

    Network Drives
    None detected
    Users (mouse over user name for details) Printers
    local user accounts last logon
    user 6/4/2008 8:38:56 AM (admin)
    local system accounts
    Administrator never (admin)
    Guest never
    HelpAssistant never
    SUPPORT_388945a0 never


    Marks a disabled account; Marks a locked account None detected
    Controllers Display
    Standard floppy disk controller
    Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
    Primary IDE Channel [Controller]
    Secondary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
    DELL E151FPb [Monitor] (15.2"vis, s/n 7W2103B10S5U, October 2003)
    Bus Adapters Multimedia
    Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
    Communications Other Devices
    HSDPA USB Modem


    Realtek RTL8139 Family PCI Fast Ethernet NIC
    Dhcp Server: none responded
    Physical Address: 00:E0:4C:19:17:C3

    Networking Dns Servers: 202.188.0.133
    202.188.1.5
    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    PS/2 Compatible Mouse
    USB Composite Device
    USB Mass Storage Device
    USB Root Hub (4x)
     
  5. Dan Penny

    Dan Penny Specialist

    This should work. (From the .inf file; Intel ICH, ICH2, ICH3, ICH4, 440MX AC'97 Driver Install INF)

    Unzip/extract the two files into an empty folder. Right click on the oem34.inf file and choose INSTALL. Restart your machine.

    Post back with your results.
     

    Attached Files:

  6. hazeem

    hazeem Private E-2


    Hi... i have done what you have told me to do...
    unfortunately.. it didnt work... still cant..
    i think my pc is out dated.... :cry
     
  7. Dan Penny

    Dan Penny Specialist

  8. hazeem

    hazeem Private E-2

    yeah... i already did it... hmmm seems didnt work with my machine...
    i tried Device Manager > Multimedia audio controller > Reinstall driver > install from specific location > sound video and game controller

    here what i got..

    Intel 82801AA AC'97 Audio controller
    Intel 82801AB AC'97 Audio controller
    Intel 82801BA/BAM AC'97 Audio controller
    Intel 82801CA/CAM AC'97 Audio controller
    Intel AC'97 Audio Controller

    5 of them... Windows cant verify all of them...
     
  9. Dan Penny

    Dan Penny Specialist

    Hmmm. Everest, Belarc, and Unknown Devices all ID the audio device as Intel 82801DB.

    Ensure the Windows Audio service is set to automatic and running in Services. (Start, Run, services.msc.)

    Then remove/delete/uninstall any of the others listed under Device Manager> Sound, video and game controllers and reboot. Then retry installing the 82801 DB drivers. If this doesn't work, then an additional driver (like WDM) may be required.
     
  10. hazeem

    hazeem Private E-2

    aaaaaaa... still didnt work... Intel 82801DB still not listed..
    still got any ideas ??
    :(
     
  11. hazeem

    hazeem Private E-2

    Dan Penny you are the best.. thanks for the 82801 driver...
    i only can install it manually.. Device Manager > Multimedia audio controller > Reinstall driver > install from specific location > sound video and game controller and then click have disk oem34 given by yours thanks... problem solved... you are the man... my hero... hehehehehe
     
  12. Dan Penny

    Dan Penny Specialist

    You're welcome. Glad you got it going.
     
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