Can't fix this - need some assistance please...

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jblank1, Apr 23, 2008.

  1. jblank1

    jblank1 Private E-2

    I'm having trouble with random pop-ups occurring when IE is closed. I have tried a multitude of different programs to try to fix this but they keep coming back. So far, in the last couple weeks or so, I have tried running Spybot, adaware, smitem, smitfraudfix, hjt, combofix, and Vundofix. I have also gone into my system32 folder in safemode and tried deleting anything foreign on dates after the problem started. Seems the when I fix one problem, another starts. I would greatly appreciate anyone's help and can give you a HJT log if needed. Thanks!
     
    jblank1, Apr 23, 2008
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Now please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide
     
    chaslang, Apr 23, 2008
    #2

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