can't get rid of default-search.net - i think there is more

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by FixingSomeoneElse, May 17, 2014.

  1. FixingSomeoneElse

    FixingSomeoneElse Private E-2

    running winxp home 32. I can't seem to get rid of the search hijack and there appears to be more. I have never posted here before but have used your sysem to clean other PCs. I am attaching the requested logs. please feel free to chastise me if I have bungled the netiquette for this forum. I am trying to get it cleaned up and then off the net or upgraded to win7. Any Help would be appreciated.

    thanks.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You have many more problems than just search.net

    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
    File Type Assistant

    Please download OTM by Old Timer and save it to your Desktop.
    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
     
    :Files
    C:\Documents and Settings\user.USER-2B6DF6CCBC\Desktop\sdcard\New Folder\download\free_*.exe
    C:\Documents and Settings\user.USER-2B6DF6CCBC\Desktop\sdcard\New Folder\nov 2013 phone\download\free_*.exe
    C:\Documents and Settings\user.USER-2B6DF6CCBC\Application Data\SearchProtect
    C:\Documents and Settings\user.USER-2B6DF6CCBC\Local Settings\Application Data\Google\Chrome\User Data\Default\Web Data
    C:\Documents and Settings\user\Application Data\SearchProtect
    C:\Program Files\SearchProtect
    C:\Documents and Settings\All Users.WINDOWS\Application Data\APN
    C:\Documents and Settings\All Users\Application Data\APN
    C:\Documents and Settings\user.USER-2B6DF6CCBC\AppData\LocalLow\DataMngr
    C:\Documents and Settings\user.USER-2B6DF6CCBC\Local Settings\Application Data\Conduit
    C:\Documents and Settings\user\Local Settings\Application Data\Conduit
    C:\Program Files\Conduit
    C:\Program Files\Linkey
    C:\Program Files\MyPC Backup
    C:\Program Files\FastClean PRO
    C:\Program Files\Linkey
    C:\WINDOWS\Tasks\ProgramUpdateCheck.job
    C:\WINDOWS\Tasks\ProgramRefresh-ATFST.job
    C:\WINDOWS\Tasks\WpsUpdateTask_user.job
    C:\Documents and Settings\user.USER-2B6DF6CCBC\Local Settings\Temp\*.*
    
    :Reg
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{C292AD0A-C11F-479B-B8DB-743E72D283B0}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\SearchProtect]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3c471948-f874-49f5-b338-4f214a2ee0b1}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Conduit]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2492}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\SystemK]
    [-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_CLTMNGSVC]
    [-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_CLTMNGSVC]
    [-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F06DEFF2-5B9C-490D-910F-35D3A9119622]
    [-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Enum\Root\LEGACY_CLTMNGSVC]
    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_CLTMNGSVC]
    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F06DEFF2-5B9C-490D-910F-35D3A9119622]
    [-HKEY_USERS\S-1-5-21-1993962763-1383384898-725345543-1004\Software\APN PIP]
    [-HKEY_USERS\S-1-5-21-1993962763-1383384898-725345543-1004\Software\AppDataLow\Software\Smartbar]
    [-HKEY_USERS\S-1-5-21-1993962763-1383384898-725345543-1004\Software\Conduit]
    [-HKEY_USERS\S-1-5-21-1993962763-1383384898-725345543-1004\Software\Linkey]
    [-HKEY_USERS\S-1-5-21-1993962763-1383384898-725345543-1004\Software\Microsoft\Internet Explorer\Approved Extensions\{54739D49-AC03-4C57-9264-C5195596B3A1}]
    [-HKEY_USERS\S-1-5-21-1993962763-1383384898-725345543-1004\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2492}]
    [-HKEY_USERS\S-1-5-21-1993962763-1383384898-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{54739D49-AC03-4C57-9264-C5195596B3A1}]
    [-HKEY_USERS\S-1-5-21-1993962763-1383384898-725345543-1004\Software\Smartbar]
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "MSMSGS"=-
    "fastclean"=-
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    "Del13116312"=-
    [HKEY_USERS\S-1-5-21-1993962763-1383384898-725345543-1004\Software\Microsoft\Windows\CurrentVersion\run]
    "MSMSGS"=-
    "fastclean"=-
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\bitguard.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\bprotect.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\bpsvc.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\browserdefender.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\browserprotect.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\browsersafeguard.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\dprotectsvc.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\jumpflip]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\protectedsearch.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\searchinstaller.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\searchprotection.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\searchprotector.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\searchsettings.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\searchsettings64.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\snapdo.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\stinst32.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\stinst64.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\umbrella.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\utiljumpflip.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\volaro]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\vonteera]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\websteroids.exe]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\websteroidsservice.exe]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2492}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2492}]
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large [​IMG] button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.

    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • the JRT.TXT log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  3. FixingSomeoneElse

    FixingSomeoneElse Private E-2

    Things are still slow but at least I am seeing progress. I have attached the requested logs, so please let me know if there are still bits to clean up. Thanks a million.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.
    This is not due to malware. It is due to your PC's specs. It is an old very slow PC with insufficient memory ( you have 1/6 of the minimum we recommend ).
    Code:
    Processor x86 Family 15 Model 36 Stepping 2 AuthenticAMD ~1801 Mhz  
    Total Physical Memory 512.00 MB 
    Available Physical Memory 130.18 MB
    You cannot run WIn XP SP3 and everything else you need to run with such little memory especially on an olde slower PC like this. You need to max out the memory if you plan to keep using this PC.

    Your logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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