can't get rid of gxqyitde.exe

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by alucardx, Nov 11, 2011.

  1. alucardx

    alucardx Private E-2

    Someone bought their Win XP Home edition computer to me with a serious root kit infection. After running numerous scanners of CDs like UBCD4Windows, Dr Web, Avira, the system is still infected. I also ran combo fix and other numerous rootlkit scanners.

    But there is a few files I cannot get rid of. They are named "gxqyitde.exe" - one in the root c:, one in a program folder called "xrymxqtq" and one in the Start folder on the start menu. It as a mediaplayer like icon.

    I can delete these files manually by booting of UBCD4Windows but they keep coming back. I think th reason why it's so hard is because of the registration entry: HKLM\software\microsoft\windowsnt\currentversion\winlogon\userinit.exe, c:\programs files\xrymxqtq\gxqyitde.exe.

    I can delete it within windows but it keeps coming back. I can't remove it through Autoruns or Hijackthis. And I cannot boot into SafeMode.

    I have tried to edit the registry through the utilities on the UBCD but no luck. Tried a CD called PCRegedit a bootable iso that in theory gives you the ability to edit the registry, but the mouse and keyboard always goes dead just after booting.

    Any suggestions except for a complete format and reinstall. Also I fixed the master boot record just in case it was one of those infections but still no dice.:confused
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything. Note if you cannot save things in C:\ then just save them to your Desktop. Make sure that you have disable UAC and rebooted first if you are running Windows Vista or Windows 7.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.

    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.



    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:


    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. alucardx

    alucardx Private E-2

    Sorry to waste your time but after fooling around with this over 4 days I called the owners and we agreed to format and reinstall Windows. If it was my computer I would of done that from day one. Thanks anyway.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Might have been easier to just run the scans and remove any infections, but glad to know you have it fixed.
     

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