Can't nuke 'em

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by scottislost, Jul 20, 2007.

  1. scottislost

    scottislost Private E-2

    So I followed all the instructions, even though bitdefender and pandascan were difficult to run due to extreme pop-ups. I continue to get pop-ups in groups of 10 or so to the point where my entire compute freezes up. One of the viruses found was a vundo, so I ran the vundofix from the link for special removal procedures. That worked like a charm until I restarted after it was cleaned. Then my system was back to the same issues.

    During my feeble attempts, I was unable to use CounterSpy. The software downloaded, but I kept getting error messages when I tried to update the definition fi ("files could not be merged," or some such message). Additionally, I had to run bitdefender and pandascan in normal boot mode since I couldn't manage to gain networking capability under safe mode.

    Attached are the logs in order of scanning (remaining few in just a sec). Any help would be greatly appreciated.
     

    Attached Files:

  2. scottislost

    scottislost Private E-2

    Other logs. I can't post ShowNew log since it exceeds allowable file size (it's 266.1 KB). Any suggestions? Can I copy and paste so its two separate files? Or did I just F it up?
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Wait until doing the below!
    1. Download this file - combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it will produce a log for you. Attach this log to your next reply
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF Cleaner menu to close the program.


    Now attach the below new logs (i.e., run new scans)

    1. GetRunKey
    2. ShowNew - if still to large, put it into a ZIP file.
    3. HJT
    Make sure you tell me how things are working now!
     
  4. scottislost

    scottislost Private E-2

    Things are still going well. I think it's because I haven't rebooted since the last time I ran vundofix, but I'm obviously not the computer expert here...

    Logs are attached. Hijackthis log up next.
     

    Attached Files:

  5. scottislost

    scottislost Private E-2

    HJT log
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Uninstall the below software:
    Java 2 Runtime Environment, SE v1.4.0
    Java Plug-in 1.1.1
    Java Runtime Environment 1.1
    Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: (no name) - {35386E88-8231-B3EC-1A10-8B8DB0208EEC} - C:\WINDOWS\system32\qluzzkus.dll (file missing)
    O2 - BHO: (no name) - {3F4F125D-F31E-4D37-AC35-E50128670469} - C:\WINDOWS\system32\ljjhfde.dll (file missing)
    O2 - BHO: (no name) - {653D68D9-8136-E8E0-1A10-8B8DB0208EEA} - C:\WINDOWS\system32\egc.dll (file missing)
    O2 - BHO: (no name) - {88B59228-7687-4A6C-B6CE-A71C17F4438F} - C:\WINDOWS\system32\awttq.dll (file missing)
    O2 - BHO: (no name) - {EE529967-2703-4EFC-A82D-E433E42DEEF7} - C:\WINDOWS\system32\xxywt.dll (file missing)
    O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - (no file)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Microsoft Update] ms.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKLM\..\RunServices: [Microsoft Update] ms.exe
    O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\System\MOSearch\Bin\mosearch.exe
    O4 - HKCU\..\Run: [Onr] "C:\WINDOWS\system32\DOBE~1\userinit.exe" -vt yazb
    O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
    O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
    O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    After clicking Fix, exit HJT.

    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt
    Now run Ccleaner!

    Now attach the below new logs and tell me how the above steps went.

    1. Avenger
    2. GetRunKey
    3. ShowNew
    4. HJT


    Make sure you tell me how things are working now!

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
  7. scottislost

    scottislost Private E-2

    After I rebooted, avenger ran and said it couldn't find C:\avenger\*.reg, and then several other files in the dos cmd window. It also said it couldn't find avenger.txt and asked if I wanted to creae a new file. I clicked yes, and the txt file is blank. Should that have happened? My computer has also been running slower since the reboot...

    While trying to post the avenger log, it kept saying "upload of file failed" and I can't attach the log. It's blank...not a single character in the txt file. The other three logs are attached.
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Try running the Avenger fix again. It did not work properly. Be sure to follow the steps exactly. Try shutting down you Symantec AV first, it may be causing problems for the fix.

    Then reattach all new logs.
     
  9. scottislost

    scottislost Private E-2

    I downloaded and installed the Windows Updates that kept popping up at start-up. After that, I tried Avenger again and it worked like a charm. My computer seems more or less normal again.

    Logs are attached. Hijackthis to follow...
     

    Attached Files:

  10. scottislost

    scottislost Private E-2

    Hijackthis log...
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Was the log from ShowNew obtained after running Avenger or before? The reason I ask is that all the files the Avneger log says were deleted are still in your ShowNew log.

    Do you see the below files on your PC?
    Code:
    "C:\WINDOWS\SYSTEM32\"
    twyxx~2.bak Jul 19 2007 1795911 "twyxx.bak2"
    lmlnn~2.bak Jul 14 2007 1936316 "lmlnn.bak2"
     
    "C:\WINDOWS\SYSTEM32\"
    lmlnn.ini    Jul 14 2007 1941645 "lmlnn.ini"
    xbcdd.ini    Jul 10 2007 1844643 "xbcdd.ini"
    axsnronr.ini Jul  6 2007 1053927 "axsnronr.ini"
    prkiftvr.ini Jul  9 2007 1173221 "prkiftvr.ini"
    yworkbwu.ini Jul  9 2007 1054639 "yworkbwu.ini"
    khhmsjet.ini Jul  8 2007 1054448 "khhmsjet.ini"
    okapxthp.ini Jul 14 2007 1192819 "okapxthp.ini"
    eodigilv.ini Jul 17 2007 645     "eodigilv.ini"
    nuyafrlu.ini Jul 18 2007 1136943 "nuyafrlu.ini"
    twyxx.ini    Jul 19 2007 1793908 "twyxx.ini"
    If so, delete them.

    Also delete the below folder:
    C:\Documents and Settings\Default\Application Data\Sunbelt Software

    Do you know what the below file is for?
    Code:
    "C:\Documents and Settings\"
    rotccjwr.txt  Jul 22 2007        1742  "rotccjwr.txt"
    

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now attach new logs from GetRunKey and ShowNew.
     
  12. scottislost

    scottislost Private E-2

    I ran shownew after I ran the avenger. Avenger rebooted itself, and I never rebooted again. Note that I did reboot my computer after the last time I posted.

    Regarding the random files, there were some rendered files that were fixed by vundofix, but no actual root files themselves. I deleted the .ren files.

    The folder for Sunbelt Software was not there after this past reboot.

    The files "rotccjwr.txt" is exactly the text that was copied and pasted into avenger when I ran it. Based on the date and time the files was created, it looks like from the first time I ran avenger when it didn't work properly.

    Logs are attached.
     

    Attached Files:

  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay then delete that file. Also check this one out which is probably the same thing:

    C:\Program Files\fwiruthl.txt

    Delete it to if it is from Avenger.


    Your logs are clean. If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, and the C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    9. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    10. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    11. After doing the above, you should work thru the below link:
     
  14. scottislost

    scottislost Private E-2

    I can't even begin to thank you for your help. I sincerely appreciate it!!

    You run a great service here to others like me who are not particularly computer-literate.

    thanks again,
    Scott
     
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely.
     

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