Can't open any MS Office 2003 programs

Hi


Is it just Office or is it other applications too?

What you could first do is to run CCleaner and clean up the temps and junk on your PC, then run Windows Installer Cleanup and delete any mention of Office 2003 applications from its list, then try reinstalling Office again.

If the above doesnt work as as that error code doesnt link to any error codes at Microsoft for Office or any product, so I would be guessing you may still have malware on your PC, so to that end I would do the below and then post a new thread in our Malware forum and give a brief explaination of whats going on and attach all the logs from the guide.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

• READ & RUN ME FIRST. Malware Removal Guide

• If something does not run, write down the info to explain to us later but keep on going.

• Do not assume that because one step does not work that they all will not.

Notes:

1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
   

Once finished please start a new thread in the Malware Forum plus a guide on how to attach the logs HOW TO: Attach Items To Your Post

After these are attached our malware experts will review these to see if your OK, if not they will issue you some further removal instructions.

 

Absolutly Lev, it is very possible that using CCLeaner cleared your temp folders where malware could be hiding but when you later come to run Office the sneaky malware is likely to have re-created itself.

So the aforementioned Malware guide is well worth a go even just to rule out malware as our malware experts are superb at ruling out or fixing malware.