Can't open most programs, IE shuts down after 2 seconds, Start Menu items don't work

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by tess7070, Mar 19, 2013.

  1. tess7070

    tess7070 Private E-2

    I can't open a lot of programs on my computer.
    I open IE and it shuts down for one second.
    To get netscape to run I had to right click the icon and uncheck the box that says something about protecting the computer.
    I try to access system restore and it just does nothing. I can get to control panel through the my computer desk top icon but if I click on it through the start menu nothing happens.

    Computer seemed to be behaving fine yesterday.
    Earlier in the day I hooked up a Dell 720 photo printer to my laptop. I couldn't find my install disk so I did a search for the driver. I couldn't get the download to work on the dell site. So I googled other sites for the driver. I'm not sure what site I ended up on but I thought I'd used it before and it was fine. I thought I was downloading the driver file but somehow ended up downloading zzip and no other files. I ended up on cnet to do a driver download but it just wouldn't work right.
    I went through add/remove programs and used the uninnstall for zzip. That's when my above problems started.

    At some point today I updated my free avast software. I can't recall when it happened in the above steps.

    I went through all the steps in the read me that I could.

    Malawarebytes wouldn't download from the provided link so I went to the link provided by malawarebytes site. When trying to install the program I got this error a few times "CoCreate Instance Failed; code 0x80040154. Class not registered. Then this error a few times "Runtime Error 372 Failed to load control 'WebBrowser' from ieframe.dll"
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Can't open most programs, IE shuts down after 2 seconds, Start Menu items don't w

    Welcome to Major Geeks!

    I'm sorry but you are not having malware problems based on your logs. They are all clean. I suggest that you try the Software Forum. Or try System Restore from safe boot mode to see if it works there.
     
  3. tess7070

    tess7070 Private E-2

    Re: Can't open most programs, IE shuts down after 2 seconds, Start Menu items don't w

    Could it be something those programs don't detect? My home page has now been set to:

    http://www.searchnu.com/421


    Used to be google and I certainly didn't change it.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Can't open most programs, IE shuts down after 2 seconds, Start Menu items don't w

    That did not show in your last logs but it is just a junk search engine. You can just change your home page back to what you want or you can use the below to reset Firefox back to defaults just in case other changes were made.

    Reset Firefox to Defaults
     

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