Can't Open Word or Excel in Office 2010

Suddenly I can't open Word in my Office Starter 2010. It says "must be repaired before it can run." Then asks me if I want instructions for repairing and nothing shows up when I click yes. I can't open Excel either. I get "program can't start because gfx.dll missing. Can anyone tell me what I should do? Thanks.

 

Welcome to the MG Forums.

'gfx.dll' is part of Office 2010; if it is missing, try running a Microsoft Office repair:
Control Panel | Programs and Features: right-click on Microsoft Office and select Change, then on the installation panel click Repair.

 

Thought for sure this would have worked, but it didn't. Thank you for your help anyway.

 

Download Office Starter 2010 because you probably do not have a program disk to reinstall it.
http://www.downloadcrew.com/article/26083-microsoft_office_starter
After you download it, please scan it with your av and anti-malware programs to be sure it is clean.
You want to save this to a USB stick or CD if you need to reinstall it.

Apparently this version has no serial number so that's one less item to worry about.

Create a restore point. Uninstall your current Office Starter 2010. Reboot. Install the Office 2010 Starter you downloaded and saved to a stick or a disk.

 

Hey plodr..thanks, but didn't work. It helped me another way though because I ended up uninstalling the program, so I did get it back using the link you provided. However, same problem....gfx.dll missing.

 

All I could find was this http://support.microsoft.com/kb/2465140
which is less than helpful!


Go here http://www.dllguru.com/gfx.dll.html
and scroll down to the section "Download and Repair dll file".
Download gfx.dll
and register it. Of course replace *dllfilename* with the file you downloaded.

 

This is very strange; I thought that after re-installing Office 2010 you would have that missing dll...

Do you have the 32-bit or 64-bit version of Office 2010 installed?

If you have the 64-bit version installed, I can give you my gfx.dll file (attached). Place the unzipped file into C:\Program Files\Microsoft Office\Office - then try if you can start your Office programs. If you still cannot start them, you may need to register the dll.

If you need the 32-bit version, I can send it to you from my Windows XP system.

P.S. I do not normally recommend to put dll files from strange sources to your system, but this attached dll comes from an up-to-date Office 2010 installation.

 

Not sure if Plodr or PWillener's suggestion worked because I did both, but my Office 2010 is up and running again. Thank you so much for your help.:clap

 

PWillener's file worked for me just now...THANKS!