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Can't remove virus sending spam.

Discussion in 'Malware Removal' started by Hoax, Mar 10, 2008.

  1. Hoax

    Hoax Private E-2


    I am sorry to post a new thread but information I read regarding this kind of situation stated that each case is different and You can't do the same thing for 2 different users.

    I am having the exact same problem as described in this post:

    My context:
    Brother contaminates home pc by either accepting a stupid file in MSN or by trying to install a game called "fable", not sure which is correct.
    The game was burned to a CD a few years back and each description I find of something similar goes back too, to 2003, 04, 05.

    How can a worm so old still have no removal application?!
    Is it a new version that's going round?

    Soon as my brother does it Norton 1000 windows flood the screen with scanning messages with warnings that 1000 messages have been blocked because they are recognized as spam.
    I discover that by turning ccApp.exe I can get Norton to shut up.

    Now I just want to get this worm killed and turn back Norton again!

    Can You help me?

    I would immensely appreciate it!

    As for the process I am no familiarized with the whole "debugging-through-forum" concept, but if You give me instructions I'll be happy to follow them.
    I have Hijackthis and know how to produce a logfile for Your examination.
    Is this the first step?
    Are the any more tools You want me to use?

    Thank You so much!
  2. abri

    abri MajorGeek

    Hi Hoax,
    Welcome to Major Geeks!

    Please see Using BitDefender Online Scan. This is a lengthy scan which requires that you use Internet Explorer and that you have Active X enabled. There are very specific instructions for how to fix things and how to get a log which we can use when you are done. These are important.

    I would like to see the log for this scan when you are done.
  3. Hoax

    Hoax Private E-2

    Sure thing!
    Will do!
    Only, I have a lot of space so I´ll leave it scanning through the night (it´s 22h where I live).
    But as soon as it's done I will attach the log!
    Forgot to say that the latest updates on Norton didn't detect the source of the spam (I think) and also tried the "Stinger" from Mcafee, Windows Defender, Ad-Aware and Spybot search and destroy.
    These were all full scans withe the latest definitions.
  4. abri

    abri MajorGeek

    I expect no matter what, that I'll have to still put you through the READ & RUN ME FIRST but I wanted to see if Bit might pick this up first.

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