Can't turn off UAC before running malware removal sw

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by lpeter40, May 14, 2011.

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  1. lpeter40

    lpeter40 Private E-2

    I'm trying to follow all of the guidelines for malware removal but I can't "Turn Off UAC." I'm running Vista. When I try to do so I click on the "Turn User Account On or Off" and then I'm requested to input my password, which i do, and then nothing happens after that. I simply see the screen that has the link to "Turn User Account On or Off" again. I tried to do this in Safe mode as well and the same thing occurred. Should I proceed to run all of the malware removal software anyway? Thanks!
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Try this:
    Go to start > type in "cmd"
    Click on cmd.exe > and paste in the following:


    After you enable or disable UAC, you will have to reboot your computer for the changes to take effect.

    The to re-enable (once we have totally finished) Same procedure except paste this in:

    You should receive a success message saying: "The operation completed successfully"

    or...failing that, there are other methods here

    http://www.petri.co.il/disable_uac_in_windows_vista.htm
     
  3. lpeter40

    lpeter40 Private E-2

    Thank you! The first solution listed within the link you provided worked!
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Actually both of these were for enabling UAC. You needed to use a 0 for the value to disable it. This should have worked if a 0 was used.
     
  5. lpeter40

    lpeter40 Private E-2

    Thank you for advising. This should help others in the future. I'm hoping to hear back shortly on the log files that i posted as well.
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    @Chaslang Thanks for pointing that out! Adjusted my boiler.
    You neglected to attach any logs at all.
     
  7. lpeter40

    lpeter40 Private E-2

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes which is why we say to stay in one thread. This thread is now closed.
     
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