CD/DVD drive not detected in BIOS

Hi
I'm helping out with a pc on which the cd/dvd drive isnt being detected in the BIOS.
The o/s was recently re-installed after virus infection and several apps were also loaded via the cd drive, so we know it was working originally.

I fitted a new usb front panel card to the pc, which only involved removing an old one and fitting the new one which has additional usb connectors.
The only addition was an HD Audio connector, for which I still need to download a controller driver, and I did go into the BIOS to enable HD Audio as per instructions that came with the panel.

I'm not sure if the cd drive was working immediately prior to my fitting the new front panel, it may have been corruped by one of the applications that was loaded, so this new installation may have nothing to do with the problem....

Already installed is a SATA hard-drive, and there is only one IDE mobo connector.
I've swapped out the CD drive for a working model, and that doesnt work either (just in case the drive had died...)

I have checked out other posts on the same subject, but didnt want to mess about with the BIOS without some guidance.

thanks for any assistance.

FL

 

Greetings, faylynne.

I'm assuming this is an IDE optical drive? You might try forcing the BIOS to detect the drive - don't know what BIOS you're using, but there are usually options for manually detecting instead of auto. If not, what's the make and model # of the motherboard? With that info, we might be able to find the BIOS information.

There's also the possibility that this could be a power and/or connection issue - you might try switching power connectors, and swapping IDE cables (if one's available).

 

Hi Caliban, and thanks for your help.

I'm assuming this is an IDE optical drive?

Yep its an IDE optical drive, and Ive tried different cables and the power is ok too.


You might try forcing the BIOS to detect the drive - don't know what BIOS you're using, but there are usually options for manually detecting instead of auto. If not, what's the make and model # of the motherboard? With that info, we might be able to find the BIOS information.

The motherboard is an Asus P5B - In the main BIOS window it shows:

SATA 1 - Not Detected
SATA 2 - WDC hard drive
SATA 3 - Not Detected
SATA 4 - Not Detected

IDE Configuration sub menu =
SATA Configuration - Enhanced
configure SATA as IDE

FL

 

In addition to the post below, I have now reset the CMOS which didnt help, and
set the auto detect in the BIOS to CDRom - I am now getting an error msg in the post which says:
Secondary Master Drive - ATAPI Incompatible
press F1 to resume

so even if I try to force it to recognise the drive theres a problem.

Ive tried searching extensively for an answer and Ive tried all the suggestions I found with no luck.

Any help please would be gratefully received....