@chaslang - R&R Beta Test - Vista Ultimate

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Matacumbie, Oct 11, 2007.

  1. Matacumbie

    Matacumbie Rocky Top

    Chas,

    I will be logged on but it might take awhile to get back, got to do some paper/report work before morning.

    Steve
     
    Last edited: Jul 9, 2008
    Matacumbie, Oct 11, 2007
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Thanks for the beta report Steve!
    I'm going to ask Halo to comment on this! He has tested this a bunch of time with no problem. Also Lev has had no problem either. I also had several other users run it during normal cleaning. I had no such comments from them either. Seems like you had an issue just running the MGtools.exe program immediately even though it extracts. On other OS's the MGtools.exe file extracts and then runs the C:\MGtools\GetLogs.bat file, but our testing with Vista showed that it would not automatically run the bat file. Thus we changed the instructions for Vista to disable UAC after running MGtools.exe and then we have you manually run GetLogs.bat

    It also appears that the process did not automatically ZIP the hijackthis.log file that was created (see it in C:\MGtools ). You are the first person to experience these problems.
     
    chaslang, Oct 11, 2007
    #2
  3. Matacumbie

    Matacumbie Rocky Top

    I will try it again in the morning Chas. Maybe by then Halo will have time to look at it and have some suggestions.

    Thank's :)

    Steve
     
    Matacumbie, Oct 11, 2007
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Thanks Steve. I wondering if it is an issue that sometimes need us to use the Run As admin feature to run MGtools.exe
     
    chaslang, Oct 11, 2007
    #4
  5. Matacumbie

    Matacumbie Rocky Top

    I will do another round of tests in the morning and see if something changes. All the problems might be UAC related, I just don't understand having to restart before it was disabled.

    Me and Halo are usually on early in the A.M., hopefully we can go thru and try some different settings and have some info for you. If you think of something for me to try, just post it and I will get it first thing. :)

    Steve
     
    Matacumbie, Oct 11, 2007
    #5
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I don't follow you?

    I already sent Halo a PM too. ;)
     
    chaslang, Oct 11, 2007
    #6
  7. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Yes we will have to run MGTools as Admin if UAC is on, as the registry scanning parts wont get access, but running as Admin and I just tested again will allow MGTools to run fully and zip up the logs.

    I have just noticed that HJT doesnt auto run now, will double check my download of MGTools tho again and re-post back later.
     
    DavidGP, Oct 13, 2007
    #7
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I thought previously when we first ran MGtools.exe that it would just extract everything but it would not automatically run the GetLogs.bat file. Thus I wrote the procedure for Vista to say run MGtools.exe and then navigate to the C:\MGtools folder and run the disableUAC.reg patch and then run the GetLogs.bat file manually to get to logs (which were automatically ZIP'ed at this time.

    Thanks Halo! I was wondering was happening here. Some people with Vista have no problem automatically getting the HJT log and some do. Could there be differences between the various versions of Vista?
     
    chaslang, Oct 14, 2007
    #8
  9. Matacumbie

    Matacumbie Rocky Top

    Chas,

    I have been fooling with this off and on last night and today, changing settings, uninstalling and reinstalling the programs, running as Admin, toggling the UAC off and on, etc.

    I am beginning to lose track of which works with what. ;) I do have a couple of methods I will try Monday and see if it makes a difference.

    A couple of things I noticed or thought of today:

    1. Once, when running the MGTools today I got a message that Windows Explorer was not responding.

    I wonder if using Windows Explorer to access the programs could create problems?

    2. I did get one of the errors today like Lev and Halo while running ComboFix.

    The only thing I could find that might be related is some users getting that error message when installing programs on Vista are using Windows Aero. Might be totally unrelated just wanted you guy's to know.

    3. Also noticed under MGTools and ComboFix if you click on Properties > Compatibility that Compatibility mode has Windows XP listed in the box but is shaded out and the box is Unchecked.

    I ran both programs after Checking the box and selecting Windows XP > Apply > OK. They both "seemed" to run better.......faster. Could have been because I had been running them all day, don't know.

    Maybe just a few things to look at, if you think it might make a difference.

    Steve
     
    Matacumbie, Oct 14, 2007
    #9
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Thanks for the additional info Steve. The compatibility mode may be useful but I would have thought that is what would have happened automatically when Lev told Vista to fix her problem. It should have used WinXP compatibility mode (at least that is what I would expect).
     
    chaslang, Oct 14, 2007
    #10
  11. Matacumbie

    Matacumbie Rocky Top

    OK. I'm going to start fresh in the morning. Uninstall and reinstall everything, try some different things. :)

    Thank's chas,

    Steve
     
    Matacumbie, Oct 14, 2007
    #11
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Thanks Steve! I suggest downloading ComboFix.exe again too to make sure you are always using the current version.
     
    chaslang, Oct 14, 2007
    #12

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds