Cleaning procedure logs attached.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Luckyneil, Jun 18, 2013.

  1. Luckyneil

    Luckyneil Private First Class

    I just ran the cleaning procedure on my son's laptop. I need to use it this coming weekend to run a gps moving map and found it to be incredibly slow and full of a lot of malware so here I am!

    I could have removed a few (most likely) useless programs but contented myself with removing a ton of stuff from the startup folder because of the re-boots required in the cleaning procedure.

    Thanks you very, very much for your services!

    I hope I attached the correct file from the MGTools folder.
     
  2. Luckyneil

    Luckyneil Private First Class

    Here are the logs.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rerun both MBAM and Hitman and have it delete everything they found.

    Reboot and rescan with Hitman and RogueKiller and attach those new logs.
     
  4. Luckyneil

    Luckyneil Private First Class

    Done.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What issues are you still having, if any?
     
  6. Luckyneil

    Luckyneil Private First Class

    I haven't used the computer yet in any practical way but it still takes 4 minutes to boot.
    I now have avgtray.exe and AVG's vptrot.exe in the startup folder along with one other program (wordQcrs.exe_
     
  7. Luckyneil

    Luckyneil Private First Class

    Boot time now 1:12 and computer working fine. (previous lengthy boot time probably due to malware removal at startup)

    Thanks for your help!
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You're welcome.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
  9. Luckyneil

    Luckyneil Private First Class

    All done! Very nifty those MG tools.

    (There was no HiJack this listed in the installed programs.)
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Safe surfing. :)
     

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